Page 149 - Southlake FY24 Budget

City Manager’s Office - Department Goals

Performance Measures

FY 2021 FY 2022 FY 2023 FY 2024
Performance Measure
Actuals Actuals Projection Target

Bond Rating - Fitch/S&P/Moody’s AAA AAA AAA AAA City Department Overview

Overall Employee Engagement Mean 4.15 4.22 4.22 4.5
(Gallup Q12)

Percent of citizens opinion on the overall
quality of life in Southlake (Citizen 99% 96% 96% 97%
Satisfaction Survey)
Internal Financial Risk Mitigation - overall 0 0 0 0
number of fraud incidents

FY 2024 City of Southlake | Budget Book 149