Page 191 - CityofMansfieldFY23Budget

Department Name:
Building Services Administration

Mission Statement:
The Building Services Division is dedicated to the enforcement of the community’s standards and codes to ensure the health,
safety and welfare of our residents and the public. Through efficient enforcement and management of projects, we are
committed to providing quality design, construction and use of the public and private properties within the City.

Services Provided:
1. Project oversight and management of new city facility construction projects.
2. Ensure that the City's development processes provide an efficient, high quality customer service to its property owners and clients.
3. Provide our City Departments and Facilities a high standard of care and responsiveness through our Facilities Management
Department.
(See Building Safety/Inspections and Facilities Management for Performance Measures)

CITY COUNCIL’S STRATEGIC PRIORITIES N O R T H

Noteworthy Organizational Remarkable Together Healthy
Essentials Excellence Experiences as One Economy
Consistently Strong team Distinctive Create Sustainable assets,
high-quality and internal services and community financial strength &
services culture amenities connections growth

N O R T H
Goal #1 ● ●

Provide a successful system implementation for our Development Services and Asset Management programs

Objectives
1. Ensure all departments are providing input and receiving the necessary training during the implementation process.
2. Solicit public input through test groups using the new public portal.
3. Verify all modules, payment processing and integrations are functioning properly on the internal and public sides.
4. Confirm that the internal and external user experience is as promised before going live.

N O R T H
Goal #2 ● ●

Develop Division-wide strategies for maintaining necessary staffing levels

Objectives
1. Work with department managers to review and update positions and organizational structure to best address city needs.
2. Analyze local market conditions to determine any necessary adjustments to job descriptions, salary or experience to attract qualified
3. Make appropriate adjustments to promote growth within each department in an effort to retain quality employees.
4. Monitor workloads to determine need for supplementing current staff with third party consultant.

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