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General Fund
Summary of Services and Performance Measures
FY21 FY22 FY23
Key Measures Actual Actual Target Desired Level
4
Facility Planning, Design, & Construction
Provide services to support vertical facility construction and renovation. Services include: Pre-design Services to help clients define
needs and develop conceptual project scope and cost estimates, In house design for small projects, Design management, Construction
Management, Space Planning, Programming, Facility Assessment.
Construction contracts awarded within 4 months of
design for all vertical projects in the 2014 and 2018 100% 100% 100% 100%
bond package.
Facility Maintenance
Provide facility maintenance services for general fund facilities, to include construction and renovation work on small/medium scope
projects, preventive maintenance and recurring repair program, building equipment operators and contract custodial services for
Municipal Complex, in-house journeyman-level tradesmen for immediate emergency and contingency response, etc.
Emergency work orders with a response time of one 100% 100% 100% 100%
day or less (%)
Preventive maintenance work orders completed (%) 82% 79% 90% 90%
Routine work orders completed within twenty one days
(%) 70% 74% 90% 90%
Urgent work orders with a response time of two days or
less (%) 99% 100% 90% 90%
Acquisitions - (Right of Way Easements)
To negotiate and acquire various land rights in support of capital improvement projects and city-wide initiatives according to Federal and
State regulations, including the use of eminent domain; provide relocation services in accordance with Federal and State laws; manage
the acquisition of infrastructure easements by developers as required by the City subdivision ordinances; facilitate the acquisition of
railroad crossing permits and the abandonment of utility easements.
Parcels for which title commitment, environmental
reports, engagement of appraiser(s) are requested 62% 53% 100% 100%
within seven (7) business days of project/parcel
assignment (%)
Parcels for which initial offer letters are sent within 82% 92% 100% 100%
seven days of final acceptance of appraisals. (%)
Parcels acquired within 180 days of project start date
(%) New 48% 75% 75%
Sale of City Owned & Tax Foreclosed Properties
The CFW is Trustee for the local taxing jurisdictions in the property management and disposition of the tax foreclosed property
inventory. Disposition of the inventory is conducted via sealed bid and direct sales processes as allowed by state law. PMD is
responsible for the disposition and property management of City Owned Surplus Real Property via sealed bid sale or direct sale as
allowed by state law.
Tax Foreclosed Real Property Inventory Sold Per FY. 50 18 50 50
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