Page 200 - Southlake FY22 Budget
P. 200

CITY DEPArTMEnT OVErVIEW
                                                                     FIrE DEPArTMEnT




                                                 artme
                                                             nt Score
                                                                             card
                                        Department Core Services
                                           Dep

                                                                Previous   Previous             Measure-
            Perspective  Ref.         Serve our Customers                              Current              Target
                                                                 Period     Period                ment

                       1.1    FDC1 Provide professional and proficient fire response (C1)

                       1.1.1  Operational Proficiancy


                       1.1.1.1  Dollar Value : Dollar Loss     92.96      93.42      93.78      >        80.00

                       1.1.1.2  % Fire Stop At floor Of Origin  100.00    100.00     100.00     >        75.00

                              Department Average Policy
                       1.1.1.3                                 95.00      92.00      98.00      >        90.00
                              Competence
                              % 1st Attempt Pass Company
                       1.1.1.2
                              Evolutions
                       1.1.1.2.1 Evolutions                    100.00     100.00     100.00     >        90.0


                       1.1.1.3  Employee Engagement (C1)

                              Q12 Survey:  Q02 - I have the materials   4.44  4.56   4.39       >        4.5
                       1.1.1.3.1 and equipment I need to do my work
                  Serve our Customers  1.1.1.3.2 Grow Awards   14.00      18.00      4.00       >        3.0
                              right (C1)




                              FDC2: Provide professional and proficient Emergency Medical Response (C1)
                       1.2

                       1.2.1  EMS Field Efficiency - 1

                       1.2.1.1  CPR Success Rate               34.00      32.00      0.00       >        10.0


                       1.2.1.2                  ROSC           61.00      62.00      0.00       >        40.0

                       1.2.1.3  STEMI-Call to Door Time        N/A        16.00      24.00      <        40.0


                       1.2.1.4  Stroke-Call to Door Time       23.00      24.00      24.85      <        40.0

                       1.2.2  EMS Field Proficiency -2

                              Advanced Airway  1st Attempt Success
                       1.2.2.1                                 100.00     100.00     100.00     >        90.0
                              Rate
                              Vascular Access 1st Attempt Success
                       1.2.2.2                                 77.80      74.89      84.31      >        90.0
                              Rate
                       1.2.2.3  Trauma Scene Time              17.01      15.20      16.22      <        15.0


                                                                           BUDGET BOOK   |  FY 2022 City of Southlake  199
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