Page 199 - Southlake FY22 Budget

CITY DEPArTMEnT OVErVIEW
FIrE DEPArTMEnT

Department Core Services

The Southlake Fire Department is dedicated to the preservation of life and property. Our commitment is to provide the highest level
of emergency response, life safety, and community support services to improve the quality of life for our customers.

Safety & Partnerships & Performance
Management &
Security Volunteerism Service Delivery
City Corporate Objectives
C6 Enhance the sense of
C1 Achieve the highest community by providing B1 Achieve best -in-class B2 Collaborate with select B5 Enhance service
standards of safety & excellent customer service status in all City partners to implement delivery through continual

CBO2 – Enhance mobility through aggressive security and citizen engagement disciplines service solutions process improvement
opportunities
traffic management initiatives and capital
project implementation. F1 Adhere to financial management L2 Enhance leadership capabilities to L6 Foster positive employee
L3 Attract, develop & retain a skilled
CBO6 – Invest to maintain strong public principles & budget deliver results workforce engagement
safety to ensure a low crime rate and
effective emergency response.
Serve our Customers
FDC1 Provide professional FDC2 Provide professional FDC3 Ensure community FDC4 Ensure City response FDC5 Develop and provide
and proficient fire response and proficient EMS response safety through adherence to readiness to natural and high quality, targeted

(C1) (C1) life safety codes (C1) man-made disasters (C1) community education (C6)
FCBO1 – Develop a system for clearing
accidents and a tool for measuring results
that can be analyzed for effectiveness and Manage the Business

improvement. (CBO2) FDB1 Ensure a professional fire FDB2 Reduce service costs using FDB3 Continually evaluate services
department by adhering to
FCBO2 – Align all divisions to the highest accreditation standards (B1) collaborative agreements (B2) for improvement (B5)
levels of performance as derived from
industry best practices and accreditation Provide Financial Stewardship
standards. (CBO6)
FDF1 Provide high value services

FCBO3 – Pursue the highest levels of life through efficient management of
safety through adherence to life safety codes resources (F1)

and community preparedness through
targeted education and communication. Promote Learning and Growth

(CBO6) FDL1 Provide leadership and FDL2 Adhere to state guidelines by FDL3 Build a positive, productive and

professional development initiatives maintaining required licenses and engaged workforce that supports the

(L2) certifications (L3) City’s mission and strategic goals (L6)
City Critical Business Outcomes Department Critical Business Outcomes
CBO2 – Enhance mobility through aggressive traffic FCBO1 – Develop a system for clearing accidents and a tool for measuring
management initiatives and capital project implementation. results that can be analyzed for effectiveness and improvement. (CBO2)
CBO6 – Invest to maintain strong public safety to ensure a low FCBO2 – Align all divisions to the highest levels of performance as derived
crime rate and effective emergency response. from industry best practices and accreditation standards. (CBO6)
FCBO3 – Pursue the highest levels of life safety through adherence to life
safety codes and community preparedness through targeted education and
communication. (CBO6)

198 FY 2022 City of Southlake | BUDGET BOOK
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