Page 192 - Hurst Adopted FY22 Budget
P. 192

APPROVED FISCAL YEAR 2022 BUDGET

            CITY COUNCIL STRATEGIC PRIORITIES











          Redevelopment       Public Safety      Leadership       Innovate    Economic Vitality Infrastructure



                                    Goals and Objectives



         Goals



               Outsource printing and mailing of utility bills

               Implement the use of a utility billing payment lockbox service

               Research the viability of introducing an AMI meter reading system


               Implement closed account refund check printing process in utility billing office



         objectives


               Review proposal submitted by third-party vendor(s) for the outsourcing of utility bill printing
               and mailing


               Work with third-party vendor, IT Department and other relevant City Staff on implementation
               of new processes and procedures


               Review proposal submitted by Wells Fargo for providing lockbox services


               Work with Wells Fargo and IT to set up new processes and procedures for posting payments
               received via the lockbox

               Develop an RFP/RFI to understand the AMI marketplace and the options available to the City of
               Hurst


               Work with utility billing and IT staff to set up the ability as well as the processes and procedures
               for printing water refund checks in the UB office




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