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                   89.58%  13.92  6:05  6:01  5:22  3.7  71.61%  14.16  8.28  98%  1,331  329  17%  100%  5%  3%  53%  97%  74%  40 days  $28.05  100%  87%  70%  84.74  936  62  855  3  221  407  9  132  769  1,100  407  33,739  22,078  106  5,941  4,039  11,992  9,314  5,179  4,635  317  3,803  515  69  4,420  100  2,258  2,062  6,655
                 Sept.
                   87.83%  30.54  6:14  6:06  5:20  3.06  73.24%  12.84  7.92  92%  1,269  289  30%  100%  11%  12%  73%  83%  $34.34  100%  85%  81.47  885  61  870  295  433  175  711  1,458  342  35,823  23,732  102  5,949  4,259  13,422  9,186  5,569  4,687  320  3,822  545  85  4,496  59  2,240  2,197  6,098
                 Aug.
                   88.46%  13.13  6:04  5:59  5:22  2.81  76.13%  12.44  7.75  91%  1,263  375  22%  100%  9%  8%  76%  110%  $34.62  100%  88%  77.93  880  45  814  257  424  203  694  1,429  412  38,135  23,113  123  6,114  4,297  12,579  3,928  5,496  7,125  316  3,440  3,369  99  4,154  68  1,905  2,181  5,543
                 July
                   89.26%  14.13  6:06  6:02  5:45  2.80  75.13%  12.32  9.28  0%  1,347  441  28%  100%  7%  5%  66%  84%  54%  46 days  $55.96  100%  97%  79.18  818  48  724  0  210  507  12  269  709  1,184  361  35,885  22,413  118  6,047  4,027  12,221  3,520  5,473  4,036  281  3,213  542  96  3,841  54  1,667  2,120  5,114
                 June
                   90.39%  15.18  6:07  6:01  5:17  2.57  76.48%  11.84  8.75  93%  1,034  361  57%  100%  8%  9%  66%  125%  $72.28  100%  102%  77.05  790  59  550  293  368  138  768  1,303  285  35,809  20,801  118  6,216  4,122  10,345  3,545  5,591  4,157  270  3,371  516  107  3,977  72  1,829  2,076  5,479
                 May
                   91.11%  12.79  6:11  6:03  5:39  2.14  80.34%  11.29  8.39  0%  1,013  273  43%  100%  5%  6%  79%  112%  $57.53  100%  105%  76.63  759  50  486  226  287  233  674  1,417  351  32,746  21,023  116  5,841  3,806  11,260  3,866  5,538  3,901  278  3,217  406  88  3,722  91  1,728  1,903  5,023
                 April
                   92.5%  12.85  6:15  6:04  5:18  1.92  81.88%  10.95  75%  7.39  94%  1,086  166  55%  100%  8%  8%  99%  110%  60%  41 Days  $92.89  100%  116%  75.89  733  46  594  4  214  378  12  330  641  1,462  273  33,613  21,548  115  5,669  3,865  11,899  3,320  5,139  3,739  238  2,978  523  78  3,547  68  1,618  1,861  5,003
                 Mar.
                   83.25%  460.12  7:11  6:49  5:46  1.73  84.49%  11.19  8.06  98%  502  82  55%  100%  8%  8%  86%  114%  $70.81  100%  109%  72.93  568  40  601  163  421  203  556  1,109  214  34,610  16,990  119  4,798  3,959  8,114  2,803  4,917  6,471  398  3,070  3,003  97  5,685  84  1,446  4,155  8,818
                 Feb.
                   92.54%  13.68  6:11  6:03  4:55  2.25  83.97%  11.10  7.37  0%  651  138  58%  98%  10%  7%  146%  116%  $47.70  100%  98%  79.70  705  50  506  232  295  214  637  1,334  309  30,853  19,025  106  5,271  3,404  10,244  2,941  5,392  4,035  259  3,356  420  64  3,900  77  1,755  2,068  5,921
                 Jan.
                   90.65%  12.53  6:14  6:07  5:26  2.34  80.34%  11.41  7.54  81%  807  224  86%  100%  8%  4%  182%  120%  63%  49 Days  $34.87  100%  96%  77.41  661  53  525  2  194  303  9  96  643  1,339  241  30,604  18,254  97  5,348  3,609  9,200  2,572  5,644  3,987  287  3,326  374  45  3,744  82  1,723  1,939  5,800
                 Dec.
                   91.12%  18.94  6:17  6:12  5:18  2.08  82.25%  11.36  7.53  92%  903  247  71%  100%  7%  12%  77%  110%  $66.10  100%  90%  78.82  748  41  570  216  375  113  656  1,334  316  27,848  19,067  107  5,220  3,575  10,165  3,070  4,876  3,613  251  2,949  413  72  3,418  59  1,516  1,843  4,987
                 Nov.
                   90.95%  13.17  6:08  6:01  5:33  2.17  80.62%  11.47  7.55  78%  602  117  87%  100%  13%  13%  104%  143%  $24.99  100%  82%  78.17  899  61  530  252  327  269  778  1,335  349  32,424  21,175  114  5,801  3,921  11,339  3,414  5,230  3,784  262  3,099  423  58  3,581  63  1,600  1,918  5,314
                 Oct.

                 FY 2021   Actual  89.73%  13.17  6:15  6:07  5:24  2.17  76.68%  11.86  75%  7.98  68%  11,808  3,042  51%  100%  100%  95%  86%  109%  63%  44 days  $49.09  100%  96%  70%  78.33  9,382  616  7,625  9  2,773  4,525  42  2,375  8,236  15,804  3,860  402,089  249,219  1,341  68,215  46,883  132,780  51,479  64,044  54,170  3,477  39,644  11,049  958  48,485  877  21,285  26,323  69,755

                FY 2021   4th Qtr.  Actual  88.6%  19.43  6:07  6:02  5:17  3.19  73.69%  13.15  7.97  94%  3,863  993  23%  100%  25%  23%  66%  96%  74%  40 days  $32.55  100%  86%  70%  81.38  2,701  168  2,539  3  773  1,264  9  510  2,174  3,987  1,161  107,697  68,923  331  18,004  12,595  37,993  22,428  16,244  16,447  953  11,065  4,429  253  13,070  227  6,403  6,440  18,296


                FY 2021   3rd Qtr.  Actual  90.23%  14.05  6:07  6:02  5:34  2.51  77.27%  11.82  8.81  31%  3,394  1,075  43%  100%  20%  20%  70%  107%  54%  46 Days  $55.07  100%  99%  77.62  2,367  157  1,760  0  729  1,162  12  640  2,151  3,904  997  104,440  64,237  352  18,104  11,955  33,826  10,931  16,602  12,094  829  9,801  1,464  291  11,540  217  5,224  6,099  15,616

                FY 2021   2nd Qtr.  Actual  89.29%  171.20  6:31  6:20  5:20  1.97  83.38%  11.08  75%  7.61  64%  2,239  484  56%  99%  26%  21%  110%  113%  60%  41 Days  $53.16  100%  99%  76.17  2,006  136  1,701  4  609  1,094  12  747  1,834  3,905  796  99,076  57,563  340  15,738  11,228  30,257  9,064  15,448  14,245  895  9,404  3,946  239  13,132  229  4,819  8,084  19,742

                FY 2021   1st Qtr.  Actual  90.9%  14.77  6:13  6:06  5:26  2.20  81.04%  11.41  7.54  84%  2,312  602  81%  100%  29%  29%  121%  124%  63%  49 days  $41.99  100%  89%  78.13  2,308  155  1,625  2  662  1,005  9  478  2,077  4,008  906  90,876  58,496  318  16,369  11,105  30,704  9,056  15,750  11,384  800  9,374  1,210  175  10,743  204  4,839  5,700  16,101


                 FY 2021   Annual Target  90%  25.00  5:20  5:00  5:20  2.00  80%  9.3  75%  8.0  95%  15,500  4,500  95%  100  100%  100%  100%  100%  50%  50 days  $48.84  100%  70%  75%  <70  15,000  <500  5,250  12  <3,000  3,600  <28  >1,980  <8,292  <22,400  <4,740  430,000  325,000  1,750  90,000  52,000  180,000  110,000  47,500  40,600  3,800  32,500  4,300  750  49,322  1,000  22,645  25,677  64,942

                 FY 2020   Actual  92.9%  15.14  6:06  5:59  5:33  1.75  83.68%  10.56  81%  44%  16,513  3,262  84%  100%  100%  301%  76.97  13,422  456  5,933  33  2,753  4,818  31  2,192  7,603  14,753  4,456  376,047  285,797  1,122  68,437  48,514  167,724  55,103  56,563  43,971  3,284  34,511  6,176  969  41,068  857  19,271  20,940  58,335

                 FY 2019   Actual  92.26%  14.95  5:48  5:42  5:22  1.98  81.76%  9.41  69%  New Measure in FY 2021  69%  12,326  3,603  84%  New Measure in FY 2021  92%  97%  155% New Measure in FY 2021  New Measure in FY 2021  New Measure in FY 2021 New Measure in FY 2021  New Measure in FY 2021 New Measure in FY 2021  New Measure in FY 2021  70.1  14,982  535  9,888  12  2,782  6,977  25  2,381  7,911  16,469  4,961  378,305  334,612  1,299  76,492  53,736  203,085  61,015  57,536
         City of Arlington Core Service Area:

                 FY 2018  Actual  89.36%  17.90  5:44  5:37  5:18  2.61  79.65%  9.68  73%  76%  12,236  3,452  New Measure   in FY 2019  99%  99%  106%  71.36  13,265  449  9,713  46  2,875  4,091  26  3,074  7,376  17,179  4,510  377,656  336,954  1,131  78,102  57,377  200,344  59,705  55,366  46,707  3,794  36,560  6,353  668  44,352  1,003  20,575  22,744  62,285





                 Key Measures 9‐1‐1 calls answered within 10 seconds Fire P1 and P2 (emergency) calls dispatched within 25  Average Total Response Time (Dispatch to First Unit On scene  Emergency Medical Service ‐ Response objective = 300  Fires ‐ Response objective = 320 seconds or (5:20)  Police E and P1 (emergency) calls dispatched within 2 minutes  Police E and P1 (emergency) calls dispatched within 120  Call Response time to priority 1 calls (From Call is taken by  Dispatch to F


            Public Safety  Goal   Category  seconds (average)  in M:SS Format)   seconds or (5:00)  (average)  Dispatch and Response  seconds   First Unit on Scene)  time  Prevention  compared to goal of 10,804   % of Warrants Cleared  Cost per Disposition  4th quarter]  DWI Crashes  Crime and Compliance  Injury Crashes   CVE Inspections  Crimes Against Persons  Crimes Against Property   Crimes Against Society    switch)  Emergency Calls  Priority 1 Calls  Priority 2 Calls  Priority





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