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Culture/Recreation/Education

Goal 1: Provide Activities, Educational Opportunities,
and Services that Meet the Needs of the Community
Objective 1: Develop and Implement Programming Based on the Needs of the Community
Project Performance Measure(s) City Service Team (Department)
Core Expanded service delivery • Curbside check out Neighborhood Services (Library)
CRE options • Holds placed for curbside pickup
1.1.8 • Virtual program engagement
• Number of virtual programs
Summary:

In FY 2021, the library team will delve into what we Curbside Circulation
learned during the COVID‐19 closure and build upon 7,000
service models offered during that time. During the
6,000
pandemic, the Library shifted from in‐person
programming and inhouse service to virtual 5,000
programming and curbside services to continue our
engagement with the community during a difficult time. 4,000
The Library provided virtual storytimes, craft tutorials, 3,000
book clubs, business classes, and more. The curbside 2,000
service has been very well received. It allowed the
library to stay relevant, remove barriers to access, and 1,000
provide materials to people who are at home, especially
‐
those with children who cannot return to school.
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
Expanding our service delivery model will offer new‐
found enhancements to library users.

Update:
th
In the 4 quarter, a mix of virtual and in‐person Virtual Program Engagement
programming was provided. For Summer Reading 12,000
Challenge, virtual storytimes, book clubs, chess clubs
were offered for patrons to participate from home. 10,000
Makerspace video tutorials continue on Facebook. Adult
virtual programming included book clubs, art, business, 8,000
and gardening, as well as virtual conversation circles. 6,000
Adult education classes resumed with a hybrid of in‐
person and virtual classes. 666 people participated in 4,000
virtual events.
2,000
In FY 2021, patrons checked out 19,306 items through ‐
the curbside service. Curbside library services continue
to decline as the community is getting out and about 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
more. Because service was so popular with the
community, the plan is to continue offering this service
permanently.

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