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                                  Support Youth and Families Scorecard

                                                                    FY 2019     FY 2020    FY 2021     FY 2022
              Dept.                     Key Measures
                                                                    Actual      Actual     Estimate     Target
             Library
                       Satisfaction   Ratings  Citizen satisfaction with overall library   92%   96%   99%   95%
                           services [annual survey]
             Library       Overall Library facility satisfaction rating   93%       88%         85%         80%
                           (excellent)
             Library       Visits per capita [reported quarterly]           2.9       1.5         3.5        3.5
             Library       % of total registered borrowers with account
                           activity in the last 12 months [measured
                        Library Usage   quarterly]                      25%         32%         40%         40%
             Library       Recruitment of ELA, ABE, HIS students

             Library       [measured quarterly]                    New Measure in FY 2021        475        475
                           Retention of ELA, ABE, HIS students
                           (students achieve 40 hours of classes)
                           [measured quarterly]                    New Measure in FY 2021        200        225
             Library       Library materials per capita [reported

                                                                                                             5.5
                                                                                     5.4
                                                                         5.6
                           Circulation per capita [reported quarterly]
                                                                                                 5.5
             Library   Library   Materials   quarterly]                  1.4         1.4         1.8         1.8
             Library       Circulation of Digital materials          238,758     405,972     250,000     262,500
             Library       Circulation of Physical materials       1,817,747   1,817,747   1,393,270   1,850,000
             Fire          AISD Fire Academy Completion Rates
                           [reported at end of school year]            100%                     94%         94%
             OSI           Number of Arlington Urban Design Center
                           Projects Completed                             40          24          24         24
             Police        Police Explorer Members                        23          24          20         12
                        Mentoring   [reported in summer months]          134                     120        120
             Police        New Police Athletic League (PAL) Participants
             Police        Hometown Recruiting Students Enrolled in
                           AISD                                           20          16          16         25
             Police        Hometown Recruiting Students Enrolled in
                           UTA                                             5           6           7          6
             Police        Hometown Recruiting Students Enrolled in
                           TCC                                            27          31          30         11






























             FY 2022 Adopted Budget and Business Plan                                        94                                                                City of Arlington, Texas
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