Page 154 - Manfield FY21 Budget

SANITATION SERVICES

MISSION STATEMENT:

The mission of Sanitation Services is to provide the citizens of Mansfield, Texas a cost effective,
resource-conscious waste disposal process that removes refuse and recyclable materials for residents and
businesses within the City of Mansfield.

Department at a Glance

The City of Mansfield has contracted with a Sanitation Services Company to perform the collection of
refuse and recyclable materials on behalf of the City. The relationship between the City and the company
is administered through the Finance Department and the City Administration Department. The sanitation
contract increased 14.65% due to residential and commercial growth and increased sanitation fees.

Key Goals and Objectives

Goal 1
Increase residential and commercial participation in the recycling program.

Objectives:
• Educate citizens on the value and necessity of recycling to extend the life of local landfills.
• Develop the recycling cart program to fit the individual needs of the citizens.

Goal 2
Work with the contractor to increase public satisfaction.

Objectives:
• Increase communication by resolving complaints immediately.
• Require the contractor to use the latest technology and equipment to service the citizens.
• Require the contractor to project a professional image by using up-to-date equipment and a
professional workforce.

Goal 3
Provide the Best Value to the citizens.

Objectives:
• Work with the disposal contractor to ensure residential and commercial customers receive the
best service available by requiring a regular schedule City-wide.
• Establish minimum service levels to ensure customer satisfaction.
• Monitor service levels and rates structure in the marketplace as compared to the City’s services
and fees.

Sanitation Actual Actual Budget Budget % Change
Summary 2017-2018 2018-2019 2019-2020 2020-2021 2020-2021
Personnel Services

Operations $ 2,555,237 $ 2,839,517 $ 2,672,060 $ 3,063,499 14.65%

Total $ 2,555,237 $ 2,839,517 $ 2,672,060 $ 3,063,499 14.65%

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