Page 161 - City of Bedford FY21 Budget

City of Bedford
Program Summary
FY 2020-2021

Fund: General
Department: Support Services Division: Facilities Maintenance

PROGRAM DESCRIPTION

The purpose of the Facilities Maintenance Division is to manage building operations and maintenance activities in order to maintain and
improve the City's infrastructure. Facilities Maintenance provides general maintenance, custodial services, heating and air conditioning
(HVAC) control, security and fire system monitoring, and outstanding customer service to 13 facilities spread throughout Bedford. Staff
also coordinates annual elevator inspections, window cleaning, pest control, carpet cleaning, boiler inspections, fire alarm system
inspections, fire extinguisher inspections, and fire sprinkler system inspections.
Risk Management is responsible for overseeing the City's Risk Management program, sale of surplus assets, as well as contractual
services related to City facilities. This includes monitoring the City's insurance program for adequacy of coverage, loss prevention, rates,
and overseeing all aspects of facility-related contractual services. This position also works closely with the Texas Municipal League to
identify and react to trends that negatively impact the City insurance rates, i.e. increases in work-related injuries with similar
circumstances.

FY 2019-2020 HIGHLIGHTS

∗ Installed new store front for Permits and remodeled office space for Customer Service at Building C.
∗ Remodeled four bathrooms at Public Works.
∗ Replaced HVAC units at Central Fire Station.
∗ Completed refresh at Library: painted all walls, replaced outdated track-light, replaced carpet in Teen Room, replaced carpet in
market area, replaced red carpet, and replaced outside accent lighting around front of the building.
∗ Replaced carpet in bunk room with vinyl planks at Fire Station 2.

FY 2020-2021 DIVISIONAL GOALS
(AS RELATED TO COUNCIL STRATEGIC FOCUS AREAS)

Economic Vitality
∗ Maintain all City buildings at a level that ensures each facility is aesthetically pleasing, safe, clean, and sanitary; providing for a
healthy environment for both internal and external customers.
∗ Maximize the useful life of all buildings and equipment.
∗ Increase operational effectiveness and efficiency of all facilities through preventive maintenance program.
∗ Work with Texas Municipal League to assess, manage, and mitigate risk to city facilities and employees.
∗ Implement safety and loss prevention policies and procedures to address new risks such as the Covid19 pandemic.

Transformation
∗ Improve and endorse energy efficiency in all public buildings by retrofitting existing lighting with LED fixtures.
∗ Work with employees to ensure safe work environments.
Organizational Excellence
∗ Provide outstanding customer service to all internal and external customers by responding to all service requests in a timely,
efficient, and professional manner.
∗ Participate in and support safety training where appropriate.

Communicate & Engage with Citizens
∗ Ensure all facilities are neat, clean, and maintained to the highest standards possible.
∗ Review departmental customer surveys and respond to the concerns of the community.

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