Page 157 - City of Bedford FY21 Budget

City of Bedford
Program Summary
FY 2020-2021

Fund: General
Department: Support Services Division: Human Resources

PROGRAM DESCRIPTION

The Human Resources Division supports City departments by developing, executing, and evaluating programs, processes and
procedures to ensure workforce maximization, retention and well-being. The Division is a business partner to the other City
departments by providing services that include recruitment and on-boarding, benefits planning and administration, compensation
planning and administration, employee relations, policy development and oversight, management coaching, employee training and
development, and legal compliance.

FY 2019-2020 HIGHLIGHTS

∗ Introduced Employee Wellness Program tied to CIGNA medical plan and HSA contributions.
∗ Completed design and implemented Employee Intranet to better communicate with employees.
∗ Developed various forms, policies and payroll tracking codes to keep up with the new legislation surrounding the COVID-19
pandemic.

FY 2020-2021 DIVISIONAL GOALS
(AS RELATED TO COUNCIL STRATEGIC FOCUS AREAS)

Organizational Excellence
∗ Continue to be a resource and advocate for employees in all functional HR areas.
∗ Ensure that all laws, regulations, and personnel policies are fairly and consistently applied to all employees.
∗ Continue to promote employee engagement through involvement, activities, and recognition.
∗ Develop hiring and promotion processes that are selective of those who are humble, hungry, and smart.
∗ Focus on staff training and development in order to better serve the needs of our customers.
∗ Develop comprehensive performance management programs that lead to higher performing employees.

Communicate & Engage with Citizens
∗ Provide responsive service to internal and external customers.

130