Page 222 - FY 2009 Proposed Budget

Internal Service Funds
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Contents
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Table
Table of Contents
Scorecard
Communication Services Fund FY 2018 FY 2019 FY 2020 FY 2021
Key Measures Actual Actual Estimate Target
Fire P1 and P2 Calls Dispatched within 25 Seconds
(average) 17.90 14.95 18.00 25.00
Police E and P1 (emergency) calls dispatched within 2
minutes (average) 2.61 1.98 1.87 2.00
9-1-1 calls answered within 10 seconds 89.36% 92.26% 93% 90%
Police E and P1 (emergency) calls dispatched within
120 seconds 79.65% 81.76% 82% 80%
Workload Measures
9-1-1 Dispatch Center Calls for Service (Calls from 9-1-
1 Phone Switch) 377,656 378,305 400,000 430,000
Police Calls for Service Handled and Processed by PD
Dispatch 336,954 334,612 315,000 325,000
Emergency Calls 1,131 1,299 1,000 1,750
Priority 1 Calls 78,102 76,492 76,000 90,000
Priority 2 Calls 57,377 53,736 56,000 52,000
Priority Calls 200,344 203,085 182,000 180,000
3
Officer Initiated (not included in total) 59,705 61,015 65,000 110,000
Ambulance Dispatched Calls for Service 55,366 57,536 55,000 47,500
Fire Dispatched Calls for Service 46,707 46,457 46,500 40,600
Fires 3,794 3,493 3,300 3,800
Emergency Medical Service 36,560 36,992 37,000 32,500
Other 6,353 5,972 5,200 4,300
Dispatched Animal Services After-Hours Calls for
Service 668 1,340 1,000 750

Communication Services Fund

Actual Budgeted Estimated Adopted
FY 2019 FY 2020 FY 2020 FY 2021
Administration $ 1,570,722 $ 1,735,137 $ 1,677,585 $ 1,743,376
Dispatch 8,951,421 9,281,566 10,128,961 8,934,394
TOTAL $ 10,522,143 $ 11,016,703 $ 11,806,546 $ 10,677,770

Authorized Positions and Expenditures by Category

Actual Budgeted Estimated Adopted
FY 2019 FY 2020 FY 2020 FY 2021
Authorized Positions 111 111 111 111

Personnel Services $ 7,786,604 $ 8,152,589 $ 7,673,061 $ 7,578,145
Operating Expenses 2,735,539 2,864,114 4,133,485 3,099,625
Capital Outlay - - - -
TOTAL $ 10,522,143 $ 11,016,703 $ 11,806,546 $ 10,677,770

2021 Adopted Budget and Business Plan 211 City of Arlington, Texas