Page 177 - City of Westlake FY20 Budget
P. 177

Goals and Objectives

                                                                               14 Fire-EMS Department


               Strategic Vision Points
                   Theme ~ Exemplary Service & Governance
                   Objective(s) ~ Preserve Desirability & Quality of Life
                                 Maximize Efficiencies & Effectiveness
                                 Increase Citizen, Student, & Stakeholder Satisfaction

               Department Contact Information
                    Richard Whitten     Fire Chief     rwhitten@westlake-tx.org        817-490-5785
                    John Ard            Deputy Chief   jard@westlake-tx.org            817-490-5786

               Program Broad Goals
                    Provide safe, efficient, and professional emergency services to the Town.
                    Broaden the foundation of the Department to initiate superior programs and interact with the
                   citizens.
                    Work towards achieving the Texas Fire Chief’s Best Practices.
                    Develop the Department using the Center for Public Safety Excellence Commission on Fire
                   Accreditation International model.
                    Continue efforts in professional development for personnel through multi-faceted avenues.
                    Improve prevention and public education programs by providing a variety of all hazard safety and
                   prevention classes for residents and corporate offices.
                    Continue the advancement of prevention and inspection programs.
                    Continue relationship building with the corporate business network group.

               Program Service Description
                    The Fire - EMS Department provides for the public safety needs of the Town via a variety of
                   programs and services.
                    The majority of these services are Fire and Emergency Medical Services (EMS) related but also
                   includes hazardous materials mitigation, fire prevention and public education.
                    Many civic organizations also benefit from these types of services through the training activities and
                   inspection/prevention programs that the Department provides.
                    The Department will continue to provide the most efficient method of delivering the traditional
                   services – Fire Protection, Emergency Medical Services, Fire Inspections and Public Education while
                   continuing to seek further avenues of outreach and engagement into the community.

               Program Trends
                    The level of activity historically trends into four main areas:  Emergency Operations, Training,
                   Routine Activities, and Public Risk Awareness Activities.
                    Personnel continue to take advantage of joint training exercises and contracts, which reduces cost
                   and increases familiarity with personnel and equipment of our mutual aid agencies.








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