Page 179 - City of Westlake FY20 Budget

Goals and Objectives

14 Fire-EMS Department

Performance Measures

Bench 2018 2019 2020
Mark Actual Estimated Target
INPUTS (the resources that contribute to the production & delivery of outputs)
Usually a NOUN – we use staff, time, money, materials, equipment, technology, etc.
1. Full Time Equivalents n/a 15.50 15.50 18.00
2. Department Revenues n/a $161,706 $359,854 $172,792
3. Department Payroll Expenditures n/a $1,627,720 $1,896,042 $2,166,945

4. Department Operating Expenditures n/a $297,371 $400,194 $489,727

OUTPUTS (The final product/ service that was produced/delivered from your input – is measurable)
Usually a VERB/QTY – we conduct, deliver, develop, train, provide, assess, facilitate, etc.
1. Public Education Events 10 8 10 10

2. Medical Incidents n/a 265 206 250
3. Fire/Emergency Incidents n/a 345 236 300
4. Fire Inspection n/a 145 200 150
5. Pre-Fire Plans n/a 155 200 150

6. Response time of 5 minutes or less 90% 41% 55% 60%

MEASURES OF EFFECTIVENESS/EFFICIENCY (the result or consequence of achieving your
output and the ability to do things well, successfully, and without waste)
1. Resident Rating per Survey 2019

Overall quality of EMS 90% n/a n/a n/a%
Response time of Fire/EMS personnel 90% n/a n/a n/a%
Overall quality of fire services 90% n/a n/a n/a%
Emergency preparedness efforts 90% n/a n/a n/a%

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