Page 150 - Southlake FY20 Budget

City Department Overview

CITY MAnAGER'S OFFICE

City Manager’s Office Goals

SERVE OUR CUSTOMERS

Explores future Demonstrate a Oversee activities Ensure that City strategy and Enhance and Emphasize
technologies to commitment to to enhance the implementation plans are broaden citizen a culture of
enhance mobility intergovernmental experiences of developed and executed to engagement transparency
and reduce cooperation relative visitors to support a meet the ongoing needs of and lead related
congestion to legislative policy, vibrant and profitable residents, businesses and initiatives
infrastructure planning economy visitors to promote
and collaborative service trust in local
delivery government

MAnAGE THE BUSInESS

Incorporate and Assess the Develop an Provide leadership in Ensure IT Facilitate City Council
implement future corporate organizational learning building community solutions are effectiveness by helping
ready practices into environment strategy to promote consensus and efficient and them to develop policy
the strategy and ensuring that a high performance collaboration on key customer that can be implemented
operation of the corporate organization policy issues, both centric effectively and that serves
City expectations are ongoing and those the best interests of the City
communicated in an that relate to the of Southlake, as reflected
effective and results Southlake 2030/2035 within the strategic
oriented manner Comprehensive Plan management system

PROVIDE FInAnCIAL STEWARDSHIP

Assess Implement program based Ensure Ensure the right Develop and nurture Manage internal
long-term budgeting to ensure an sustainable, environment for a strong partnerships to control and
financial understanding of the true high quality and sustainable economy improve services and risk programs
conditions costs of service service delivery in the City using data reduce costs designed to
strengthen program
and financial
management

PROMOTE LEARnInG & GROWTH

Develop a culture Explore Develop and implement an effective Develop non- Advance and
reflective of the City’s ‘Knowledge and fair pay-for-performance compensatory foster a culture of
values and operations Worker’ Concepts program that is aligned with City of incentives strong employee
approach Southlake strategic goals engagement

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