Page 147 - Southlake FY20 Budget

City Department Overview

CITY MAnAGER'S OFFICE

City Manager’s Office

The City Manager’s Office pledges to provide our residents exceptional
municipal services by promoting a progressive, efficient, responsive, and
community-focused organization.

The Office of Communication, a division of the City Manager’s Office
is responsible for managing the City’s corporate brands, culture,
communication, and transparency strategies.

DEPARTMEnT HIGHLIGHTS

107,000 1 AAA

The Office of Marketing and On average, customer The City Manager’s
Communication gets social requests are resolved in Office has led the City in
with 19 social media sites less than one day. maintaining AAA ratings
with more than 107,000 from both Fitch Ratings and
fans and followers across Standard & Poor’s for the
all social meida platforms, 88% past 11 years, resulting in
including Facebook, Twitter, considerable cost savings
through refinancing.
YouTube, and Instagram.
The City’s debt as a
percentage of assessed
value has decreased more
than 88% since 2002.
10 2%

The Office of Marketing and 2.5%
Communication has ten The City Manager’s Office
includes: City Manager, two
core services. Assistant City Managers,
The City Manager’s Office
2020 General Fund Budget Assistant to the City
is $1,034,611 which is a Manager, Customer
Relations Manager, Office
13 6.1% increase over the FY Assistant, and a part-time
2019 adopted budget.
intern. The staff comprises
The City Manager’s Office The City Manager’s Office 2% of the City’s workforce.
has thirteen core services. budget is 2.5% of the total
General Fund expenditures.

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