Page 143 - Southlake FY20 Budget
P. 143

Strategic Direction




                                        City of Southlake City-Wide Scorecard                                                                               City of Southlake City-Wide Scorecard

                                         Previous     Previous                                                                                               Previous      Previous           Measure-                    Data
                                                                                                      Data
                                      Measurement  Measurement  Current   Measure-  Target   Unit    Source    Timing                                      Measurement  Measurement  Current    ment    Target    Unit    Source   Timing
                                                                            ment
                                         Period        Period                                                                                                 Period        Period
                       Desired market                            60th Per-         60th Per-         Human
                 4.3.3                    No data      No data               =                %               Biennial
                       position                                   centile           centile         Resources                              Q12 Survey:  Q05                                                             Employee
                                                                                                                                           - My supervisor,
                       Q12 Survey:  Q03                                                             Employee                               or someone at                                                                 Engage-
                       - At work, I have                                                             Engage-                         4.6.3  work, seems to    No data        4.16       4.16    > or =    4.5      #      ment     Biennial
                 4.3.4  the opportunity    No data      3.98       4.22    > or =    4.5      #       ment    Biennial                     care about me as                                                               Survey
                       to do what I do                                                               Survey                                a person                                                                     (City-wide)
                       best every day.                                                             (City-wide)                      Promote Learning & Growth
                       Q12 Survey:                                                                  Employee
                       Q12 - This last                                                               Engage-                                                                                                            Employee
                       year, I have had                                                                                                    Q12 Survey                                                                    Engage-
                 4.3.5                    No data       4.02       4.20    > or =    4.5      #       ment    Biennial
                       opportunities at                                                              Survey                          4.6.6  City-wide Grand    No data       3.83       4.04    > or =    4.5      #      ment     Biennial
                       work to learn and                                                           (City-wide)                             Mean                                                                           Survey
                       grow.                                                                                                                                                                                            (City-wide)

                 4.4   Recognize & reward high performers (L4)
                       Q12 Survey:  Q04                                                             Employee
                       - In the last seven    No data    3.34      3.65    > or =    4.5      #      Engage-  Biennial
               Promote Learning & Growth  4.4.2  doing good work  TBD  13%  25%  > or =  20.0%  TBD  (City-wide)  (Septem-
                       days, I have
                                                                                                      ment
                 4.4.1
                       received recogni-
                                                                                                     Survey
                       tion or praise for
                                                                                                               Annual
                                                                                                     Human
                       Promotion Rate
                                           7%
                                                                                              %
                                                                                                    Resources
                                                                                                                ber)
                       NEW TBD:  Pay
                                                        TBD
                                                                   TBD
                                                                                                      TBD
                 4.4.3
                                                                                                                TBD
                                                                                     TBD
                                                                            TBD
                       for Performance
                       Empower informed decision-making at all levels in the organization (L5)
                 4.5
                       Q12 Survey:  Q07                                                             Employee
                                                                                                     Engage-
                       - At work, my
                 4.5.2                    No data       3.53       3.76    > or =    4.5      #       ment    Biennial
                       opinions seem to                                                              Survey
                       count.
                                                                                                   (City-wide)
                 4.6   Foster positive employEmployee Engagement(L6)
                       Q12 Survey:  Q00                                                             Employee
                       - How satisfied                                                               Engage-
                       are you with the
                 4.6.1                    No data       3.87       4.15    > or =    4.5      #       ment    Biennial
                       City of Southlake                                                             Survey
                       as a place to                                                               (City-wide)
                       work?
                                                                                                    Employee
                       Q12 Survey:  Q01                                                              Engage-
                       - I know what is
                 4.1.2                    No data       4.37       4.47    > or =    4.5      #       ment    Biennial
                       expected of me                                                                Survey
                       at work
                                                                                                   (City-wide)



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