Page 137 - Hurst FY20 Approved Budget

CITY OF HURST

GENERAL FUND PUBLIC SERVICES 0103 PUBLIC INFORMATION

MISSION STATEMENT

Provide public service to the highest standard assuring access to public information and local
government for the citizens, governing body, and staff of the City of Hurst

DIVISION DESCRIPTION

The Public Information Division of the Judicial and Legislative Services Department is more
commonly referred to as “the City Secretary’s Office”. The Division is responsible for a broad
range of administrative and clerical support for city departments and the public. Annually, the
City Secretary or a staff member attends and prepares minutes for approximately 50-55 public
meetings. Hundreds of documents are indexed for efficient access and research of legislative
and governmental history. Permits and licenses of various descriptions for alcohol beverage
sales, door-to-door solicitation and itinerant merchants, are processed and issued by the City
Secretary’s Office pursuant to City ordinances. The City Secretary’s Office coordinates and
administers the comprehensive Records Management Program for the City and fills hundreds of
requests for public information each year. As elections administrator, the City Secretary plans
and contracts all City elections with Tarrant County, which are joint with other local jurisdictions
that may be holding elections on the same day. The office also coordinates and compiles the
preparation of agendas and agenda packets for City Council, Community Service Development
Corporation and Crime Control and Prevention District meetings.

PRIOR YEAR RESULTS & ACCOMPLISHMENTS

 Updated electronic code of ordinances
 Implemented electronic record filings with County
 Managed a successful board, commission and committee appointment process and
banquet
 Managed department web site page content to enhance customer service experience and
engage citizens
 Administered successful General and Special Elections

FUTURE INITIATIVES

 Refine cross training procedures to maximize productivity and provide comprehensive
customer service experience
 Enhance records management program utilizing document imaging software and updating
filing and retention practices

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