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Colleyville Center

FY 2020 Department Business Plan

Department Description

The Colleyville Center Department provides a unique meeting venue for the citizens of Colleyville.
Built to provide our community a central location for civic meetings and socialization, the Center
is known for offering- “Your day. Your way. Our place.”

This department provides customer service to clients that include individuals and businesses,
whether local resident or non-resident. Additionally, internal support to all City Departments
involves special events, training and safety seminars, health fairs, job fairs and public space for
town hall communication and updates by Colleyville City Government.

Core Services

The Colleyville Center Teams goal is to deliver the following core services;

Provision of First Class Customer Service

2.1 - Provide responsive, efficient city services
5.2- Support a variety of community events, concerts and celebrations

5.3 – Provide attractive facilities for leisure and recreation

5.4 – Actively seek public/private partnerships
Customer service is paramount to every customer segment utilizing the Center. The
provision of excellent service is a direct reflection of City Management and its
commitment to its citizens and outlying communities. The department’s weekend part-
time event staff and weekday operation staff have been hired to provide exceptional

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