Page 64 - FY2020Colleyville

The city’s annual operating budget authorizes spending of approximately $43 Million. The
City Manager’s Office guides the development of departmental budget
requests, analyzes and prioritizes funding needs, and ultimately submits a
balanced budget for City Council consideration. In order to maximize
taxpayer resources in the delivery of City services, staff creatively funds
operating and capital priorities through a variety of funding sources.
Prudent financial planning has allowed for cash financing of projects and
avoided the issuance of new debt. Upon City Council adoption, staff
prepares the budget book for submission to the Government Finance Officer’s Distinguished
Budget Award program for review. Staff also assists departments throughout the year with
budgetary issues and monitors spending for compliance with budget authorization.

3. Direct the City’s strategic management system and evaluate programs and services for
alignment
1.4 Communicate thoroughly and strategically
6.3 Ensure clarity of City Council and staff roles and responsibilities

6.4 Foster our shared values
The City’s Strategic Plan contains strategies and objectives that further the goals of the
City Council and the community. The City’s Manager’s Office works to ensure that
programs and services align with those strategies and objectives through a comprehensive
business planning process that coincides with the budget preparation process each year.
Success and progress are also measured through quarterly performance reports and
dashboards that are submitted to City Council. The strategic management system also
includes a biennial citizen survey, to obtain important input on where staff’s focus should
be and how well we are delivering programs and services. In addition, a biennial employee
engagement survey is conducted through Gallup to gauge employee engagement, identify
areas requiring attention and/or investment, and to measure progress in this area. Finally,
it is also imperative that the strategies contained in the Strategic Plan remain in the
forefront of our minds, and the City Manager’s Office continually seeks appropriate
opportunities to keep the organization focused on those priorities.

4. Coordinate the city’s franchise agreements
2.1 Provide responsive, efficient city services
All locally regulated franchise utility agreements are negotiated, monitored, and
coordinated by the City Manager’s Office. Staff also works through groups of cities, like
the Steering Committee of Cities Served by Oncor and the Atmos Cities Steering
Committee, to provide collective
legislative advocacy for citizens
and negotiate with the companies
on rate increases. Locally
regulated franchise agreements
include gas, electricity, and
garbage and recycling services.
Staff in the City Manager’s Office
handles all calls related to
franchise holders and works with
the provider to address any
service delivery concerns,
including those for which the State
of Texas is the franchising authority such as telecommunications providers.

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