Page 63 - FY2020Colleyville

City Manager’s Office

FY 2020 Department Business Plan

Department Description

The City Manager's Office provides leadership and direction for City departments in the
implementation of the City Council's strategic goals, directives and policies. The City
Manager's Office works closely with the City Council and its appointed boards, commissions,
and committees to develop, analyze and implement policy direction. The City Manager's
Office is responsible for the oversight and direction of all services and programs delivered to
the community, its’ citizens and visitors. Specifically, the City Manager’s Office is responsible
for working with the community and stakeholders in the formation of policy recommendations
for City Council consideration, establishing direction and expectations for service delivery by
all City employees, developing, implementing and monitoring the City’s budget and capital
improvement programs, coordinating the City’s strategic and performance management
system, coordinating and implementing administrative procedures, maintaining effective
intergovernmental relationships, responding to citizen requests, and coordinating and
maintaining franchise agreements.

Core Services

The City Manager’s Office is responsible for the following core services:

1. Provide leadership, direction, and oversight of all programs and services based on City
Council policies
1.4 Communicate thoroughly and strategically
6.2 Ensure clarity of City Council and staff roles and responsibilities

The City Manager's Office provides leadership and direction for City departments in the
implementation of the City Council's goals, directives and policies. Specifically, the City
Manager’s Office is responsible for supervising every city department and establishing
direction and expectations for service delivery by all City employees.

2. Develop, implement, and monitor the City’s budget
2.4 Demonstrate stewardship of public resources

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