Page 249 - Mansfield 2019 Operating Budget

Measurable Outcomes:
• 100% billing accuracy.
• Replace 5% of existing 3G meters that are reaching the end of their full warranty period.
• 35% customer engagement with the Mansfield Water Utility Customer Portal.

Administration Actual Actual Budget Budget % Change
Summary 2015-2016 2016-2017 2017-2018 2018-2019 2018-2019

Personnel Services $ 943,231 $ 908,018 $ 900,176 $ 889,728 -1.16%

Operations 137,983 254,251 244,387 298,453 22.12%

Capital - 20,000 - -100.00%
Total $ 1,081,214 $ 1,162,268 $ 1,164,562 $ 1,188,181 2.03%

Billing & Collections Actual Actual Budget Budget % Change
Summary 2015-2016 2016-2017 2017-2018 2018-2019 2018-2019
Personnel Services $ 643,103 $ 659,691 $ 629,414 $ 590,794 -6.14%

Operations 202,258 234,526 346,539 335,480 -3.19%

Capital - - -

Total $ 845,361 $ 894,218 $ 975,953 $ 926,274 -5.09%

Meter Reading & Repair Actual Actual Budget Budget % Change
Summary 2015-2016 2016-2017 2017-2018 2018-2019 2018-2019
Personnel Services $ 617,293 $ 554,109 $ 517,763 $ 535,436 3.41%

Operations 270,002 349,322 358,743 376,049 4.82%

Capital 67,747 99,044 66,300 125,040 88.60%

Total $ 955,042 $ 1,002,475 $ 942,806 $ 1,036,525 9.94%

Administration 2016-2017 2017-2018 2018-2019 2018-2019
Full Time Equivilent Positions Budget Budget Budget Additions
Director of Utility Operations 1 1 1
Assistant Director of Utilities 1 1 1
Budget Administrator 1 1 1
Administrative Assistant 1 1 1
GIS Coordinator 1 1 1
GIS Technician 1 1 1
Secretary 0 1 0 -1
Total 6 7 6 -1
Billing & Collections 2016-2017 2017-2018 2018-2019 2018-2019
Full Time Equivilent Positions Budget Budget Budget Additions
Billing Supervisor 1 1 1
Senior Billing Clerk 1 1 1
Billing Clerk 1 1 1
Customer Service Representative 2 2 2
Cashier 1 1 1
Receptionist 1 1 1
Total 7 7 7 0
Meter Reading 2016-2017 2017-2018 2018-2019 2018-2019
Full Time Equivilent Positions Budget Budget Budget Additions
Meter Crew Leader 1 1 1
Meter Techncian 2 2 2
Meter Reader 2 2 2
Data Entry Clerk 1 1 1
Administrative Assistant 1 1 1
Total 7 7 7 0

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