Page 169 - Hurst FY19 Approved Budget
P. 169

LEGISLATIVE & JUDICIAL SERVICES
                                                    110 GENERAL FUND
                                                 0103 PUBLIC INFORMATION








                                                    PERFORMANCE MEASURES
                       Input:                                PY ACTUAL    CY ESTIMATE    PROJECTED
                           Full time staff (FTEs)                3              3             3
                           Part time staff                       3              3             3
                       Workload/Output:
                           City Elections Held                   0              2             1
                           Public Information Requests          445            461           450
                           Meetings posted                       59            57             58
                           Public Notices published              41            38             38
                           Permits processed                     46            53             60
                           Liens processed                       79            72             75
                       Effectiveness:
                           Percent of open record requests      95%           95%            95%
                           processed less than 5 business days
                           Percent of legislative documents     85%           90%            90%
                           processed to Laserfiche within 3
                           days
                           Percent of meeting minutes           100%          100%          100%
                           presented for approval by next
                           meeting
                       Efficiencies:
                           Percent of staff meeting certification   100%      100%          100%
                           requirements and attending
                           customer service training
                           Percent of staff cross trained outside   100%      90%           100%
                           of job parameters






















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