Page 210 - CityofSouthlakeFY26AdoptedBudget

Human Resources - Department Goals

CITY-WIDE GOAL: Cultivate a high-performing, engaged, and innovative workforce by
advancing the City’s Employer of Choice strategy. This includes fostering a culture of learning,
accountability, and wellbeing that enables employees to grow, thrive, and deliver exceptional
service to the Southlake community.

Department Goal: Design and implement comprehensive strategies that enhance employee engagement,
wellbeing, and experience to strengthen workplace culture, increase discretionary effort, and align
employee performance with organizational priorities.

Implementation Strategy:
• Administer the 2025 Employee Engagement survey and host State of the Team employee focus
groups to assess current levels of engagement, identify strengths and challenges in the workplace,
and capture actionable insights.
• Develop and implement a new performance evaluation system that supports continuous feedback,
employee development, and organizational accountability.
City Department Overview
• Update the Learning and Development Strategic Operations plan to guide a strategic and systematic
approach to learning that supports continuous improvement, performance, innovation, and service
excellence.

CITY-WIDE GOAL: Attract, develop, and retain a talent-dense workforce through strategic
recruitment, onboarding, and retention initiatives that will strengthen the applicant pipeline,
support personal and professional growth, and foster a culture of engagement across the
entire employee lifecycle.

Department Goal: Design and implement talent acquisition and retention programs that enhance
the employee experience across the full lifecycle, including recruitment, onboarding, development,
engagement, retention, and separation, while ensuring a supportive and consistent approach at every
stage.

Implementation Strategy:
• Implement the FY 2026 people initiatives, including identified compensation and benefits programs
in support of the City’s employer-of-choice strategy and to remain competitive in the labor market.
• Enhance onboarding and early employment experiences by continuing to refine onboarding programs
to support employee integration, build early connections to City culture and values, and reduce early
turnover through personalized onboarding journeys.

CITY-WIDE GOAL: Strengthen organizational effectiveness and accountability by streamlining
systems and aligning operational priorities across all levels of the organization by using tools
such as departmental business plans, business unit scorecards, comprehensive planning, and
other performance accountability mechanisms.

Department Goal: Identify, evaluate and implement process improvements that leverage technology,
integrate emerging trends, and enhance service delivery while improving operational efficiency and
reducing manual effort.

Implementation Strategy:
• Enhance UKG Workforce Ready functionality by implementing new modules and functionality within
the UKG platform to automate administrative tasks, streamline workflows, improve data accuracy, and
enhance service delivery.
210 FY 2026 City of Southlake | Budget Book FY 2026 City of Southlake | Budget Book 211