Page 204 - CityofSouthlakeFY26AdoptedBudget
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Fire Department                 Strategy Map



                                     The mission of the Southlake Fire Department
                                             is to provide world class service.



                                   We     deliver      on Our Focus Areas









                            Safety &         Infrastructure &    Partnerships &       Performance
                            Security          Development         Volunteerism      Management &
                                                                                    Service Delivery

   City Department Overview


                We Serve                 We Provide                We Manage                We Promote
                     Our                   Financial                    The                  Learning &
               Customers                Stewardship                 Business                   Growth





               We do this by            We do this by             We do this by            We do this by

            FD   Delivering           FD   Through thoughtful   FD   Achieving strong     FD   Building a future
            C1   professional         F1   planning and         B1   service outcomes     L1   culture that supports
                 and proficient            conservative              through nationally        servant leadership
                 emergency services,       financial                 and internationally       through growing
                 creating world-           management                recognized                and developing our
                 class customer            practices by              organizations,            employees.
                 experiences               reducing service cost     utilizing
                 through innovation,       using collaborative       continuous process   FD   Build a positive and
                 dedication and            agreements and            improvement and      L2   productive engaged
                 preparedness              providing high            better service            workforce.
                 initiatives.              value services            practices.
                                           through efficient
            FD   Enhancing the             management of        FD   Ensure an effective   FD  Providing leadership
            C2   sense of community        resources.           B2   City response        L3   and professional
                                                                                               development
                 through targeted
                 community            FD   Ensuring operational      through an all-           initiatives that
                 education                 readiness by              hazards approach          attract and
                 opportunities while   F2  evaluating                using future              retain a talented
                 creating community        department                ready practices           and motivated
                 partnerships and          apparatus,                and forecasting           workforce.
                 opportunities             equipment, and tools      challenges that
                 for volunteer             and investing in high     affect services.
                 involvement.              quality assets.









               C = Customer Objectives   F = Financial Objectives  B = Business Objectives  L = Learning & Growth Objectives


            204   FY 2026 City of Southlake  |  Budget Book                                                                                                                                          FY 2026 City of Southlake  |  Budget Book   205
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