Page 164 - CityofSouthlakeFY25AdoptedBudget
P. 164

City Manager’s Office - Department Goals



          CITY-WIDE GOAL: Strengthen strategic                    CITY-WIDE GOAL: Maintain strong financial
          planning and management efforts as a means of           management through established methods to
          determining resource allocation priorities and          continue achieving operational and financial
          to ensure performance targets are adequately            goals while focusing future plans on expanding
          defined.                                                organizational capacity.

          Department goal: Establish accountability for           Department goal: Provide high-value municipal
          focused and results-oriented performances that          services that balance conservative financial
          are balanced with a tolerance for innovative            management goals with strong customer
          experimentation.                                        experience considerations.

          Implementation Strategy:                                Implementation Strategy:
          •   Develop an overall strategic management             •   Use financial trend data to proactively
            and utility implementation plan that provides            understand customer, environmental,
            system improvements, addresses renewal                   management, and financial factors that may
   City Department Overview
            of existing aged infrastructure, improves                affect city finances and to transparently report
            customer understanding and relations, and                financial information to the public.
            proactively ensures a resilient, cost effective       •   Apply financial guiding principles to the budget
            and sustainable system.                                  process by ensuring structural balance, strong
          •   Develop strategic management program                   reserves, conservative debt management, and
            measures to ensure leaders are properly                  other key budgetary policy directives are met.
            managing and fully aware of expected                  •   Recognize the potential for a changing financial
            outcomes, monitoring progress, and aligning              landscape by developing new revenue sources
            work efforts to meet expectations.                       as needed and ensure funding strategies
                                                                     reflect the actual cost of delivering high-quality
          CITY-WIDE GOAL: Ensure organizational norms                services.
          and traditions reflect the community’s profile.
                                                                  CITY-WIDE GOAL: Ensure Southlake’s future
          Department goal: Promote ethical and values-            readiness by modeling adaptability and
          driven decision making to guide day-to-day work         innovation and maintaining a capacity to
          and ensure an outstanding work environment.             effectively respond to emerging challenges and
                                                                  opportunities in our community.
          Implementation Strategy:
          •   Cultivate and define organizational culture         Department goal: Develop a forward-looking
            that aligns with the City’s aspirational culture      strategy that integrates continuous innovation,
            as a fundamental management tool through              agility, and workforce development to ensure the
            quarterly accountability meetings and periodic        organization remains competitive and resilient in
            reviews of scorecard results.                         an ever-evolving environment.
          •   Establish cultural attributes throughout all
            City departments and divisions by defining            Implementation Strategy:
            and training on our desired organizational            •   Integrate advanced AI tools and platforms
            culture. We will achieve this by using tools             across key government functions to streamline
            such as roundtable discussions and everyday              processes, improve decision-making,
            interactions.                                            and automate routine tasks, allowing the
                                                                     organization to respond more quickly to
                                                                     community needs, optimize resource allocation,
                                                                     and reduce operational costs, enhancing overall
                                                                     efficiency and service delivery.


      164   FY 2025 City of Southlake  |  Budget Book
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