Page 188 - CityofBurlesonFY25AdoptedBudget
P. 188
2024-25 ANNUAL PROGRAM OF SERVICES
o Water Site Network and Security Connections: Enhanced security at water tower locations by
installing cameras and access controls, improving monitoring and operational safety
o AT&T Account Audit: Conducted a proactive audit of AT&T accounts, resulting in significant cost
savings and improved management of the city's telecommunications resources
o CradlePoint Upgrades for Fire: Upgraded CradlePoint devices in fire trucks, improving coverage
and reducing cellular infrastructure costs
o Completion of the Three Phases of Tyler Munis: Successfully implemented Tyler Munis for
financial, HR/Payroll, and utility billing, enhancing operational efficiency and financial
management
o Completion of the Network on Demand: Implemented a unified network across city sites,
improving internet speeds, redundancy, and cost management
o Implementation of Wasabi Cloud: Deployed Wasabi Cloud for secure, off-site backup storage,
enhancing disaster recovery and data compliance
o Implementation of Cortex: Introduced Cortex for advanced threat detection, significantly
improving the city's cybersecurity defenses
o Issued Cell Phones for Police: Standardized communication for police staff, eliminating personal
device stipends and enhancing emergency preparedness
o Senior Center Paging System: Installed a paging system at the Senior Center, improving
communication and safety for staff and residents
o Duo Implementation: Deployed Duo for two-factor authentication, strengthening security and
meeting cybersecurity insurance requirements
o FreshService Implementation: Implemented FreshService to streamline IT service management,
improving ticketing and service catalog processes
o Reading Rover Connectivity: Enabled connectivity for the Reading Rover, providing internet
access and information displays for community outreach.
o PD UPS Replacement: Replaced the failing UPS at the Police Department, ensuring continuity of
operations during power outages
o Ellison Building: Integrated IT infrastructure into the Ellison Building, supporting operational
readiness for city staff
o Parks Building: Successfully implemented IT components at the Parks Building, ensuring it is
equipped to support park staff effectively
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