Page 183 - CityofBurlesonFY25AdoptedBudget

2024-25 ANNUAL PROGRAM OF SERVICES

Human Resources

Human Resources Department oversees creating and implementing action plans to draw in and retain
exceptional, skilled public servants who have a strong commitment to efficiency, knowledge, and customer
service. To fulfill our obligations, the department operates as a creative, strategic business partner, offering
services in the areas of hiring and retaining employees, offering attractive benefits and compensation,
fostering a respectful and inclusive workplace, providing and managing services for employee relations,
workforce education and training, regulatory compliance, and organizational development. Our goal is to
take care of our employees so they can take care of our community.

Goals for FY 2024-2025
o Establish and implement employee engagement initiatives
o Implement new applicant tracking software (ApplicantPro)
o Enhance on-boarding interactions for new employees
o Review compensation strategies for high-turnover areas
o Develop communication strategy showcasing all benefits provided to employees
o In partnership with benefit consultant, review and recommend updates to benefit plan designs
and carriers based on RFP process completed in FY23-24
o Develop “what you need to know” supervisor series
o Assess HR department workflow and implement work task efficiencies

Prior Year Accomplishments for FY 2023-2024

o Successfully implemented HRIS system with external integrations, including employee self-
service (Munis) and benefits software
o Recruitment and placement of new Director of Human Resources following a 6-month vacancy.
o Utilize new systems to provide enhanced employee services and internal processes for better
customer service and efficiency
o Completed onboarding fiscal year to date for 119 new employees (80 regular employees and 39
part-time/seasonal)
o Successfully provided five employee engagement events:
o Health and Wellness Expo
o Fall Festival
o Holiday Lunch
o Food Truck Breakfast
o Public Service Appreciation
o Summer event
o Revised Service Award program for timely recognition with employees who celebrate service
milestones by providing monthly vs. annually
o Assisted with 29 Meritorious Service recognitions fiscal year to date
o Successfully managed 100% participation for an active benefit enrollment
o Completed dependent audit on benefits plan
o Maintained employee turnover below target goal
o Successful citizen engagement at City Fest and Burleson Business Expo

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