Page 174 - Southlake FY24 Budget
P. 174

Police Department - Department Goal



          CITY-WIDE GOAL: Develop a highly qualified,             Department goal: Continue to explore and
          motivated, well-trained, and innovative                 identify creative methods to recruit, hire, and
          work force to serve the needs of an evolving            retain highly qualified and talented individuals to
          community by solidifying a learning culture             serve and protect the community.
          and implementing recommendations from the
          City of Southlake’s Organizational Learning and         Implementation Strategy:
          Development Strategic Operations Plan.                  •   Engage department employees to assist
                                                                    with updating the existing recruitment plan
          Department goal: Continue to provide timely,              and identify new strategies to maximize the
          high-quality training that is relevant to the             qualified applicant pool.
          current and future threat environment.                  •   Update and refresh the current department
                                                                    recruitment video to expand its reach.
          Implementation Strategy:                                •   Develop an effective satellite testing process to
          •   Ensure all TCOLE certifications and contract          expand the qualified applicant pool.
            training provider requirements are met and
            maintained.
   City Department Overview
          •   Fully implement the training simulator into         CITY-WIDE GOAL: Optimize technology
            department quarterly trainings and expand its         resources based on their purpose (Operations
            use to surrounding law enforcement partners.          vs. Support).
          •   Ensure quarterly training addresses current
            threats and crime trends and incorporates             Department goal: Capitalize on technology
            deescalation and force options based on               to enhance the Police Department’s ability to
            industry best practices.                              reduce or mitigate crime and the fear of crime.

                                                                  Implementation Strategy:
          CITY-WIDE GOAL: Attract, develop, and                   •   Utilize the new CAD/RMS system to analyze
          retain highly qualified employees through the             data and identify trends to prevent and
          creation and implementation of an innovative              address crime through strategic and effective
          and strategic recruitment and retention                   resource deployment.
          plan which ensures a diverse applicant pool,            •   Reevaluate and update the CompStat process
          promotes personal growth, fosters employee                based on the expanded capabilities of the new
          engagement, and includes a dynamic and                    CAD/RMS system and dashboard.
          inclusive training environment throughout an            •   Provide timely, accurate, and relevant crime
          employee’s career.                                        data to inform the community.







            Performance Measures


                                                         FY 2021         FY 2022        FY 2023      FY 2024
              Performance Measure
                                                         Actuals          Actuals      Projection     Target

              Police response times for Priority 1         2:58             2:41          2:45        <4 Min
              calls

              Average criminal case clearance rate         63%             54%            60%          >45%
              for detectives
              Full-time voluntary turnover rate            9.7%             4%             7%          <8%






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