Page 139 - Southlake FY24 Budget
P. 139

City of Southlake Scorecard


          Measure                Target      Previous     Previous     Current     Source             Timing
                                             Period       Period       Period
          Safety & Security


          Citizen Rating         > 95%       95%          98%          96%         Southlake          Biennial
          Percent of                                                               Citizen            Current
          respondents rating                                                       Satisfaction       Period: 2021
          performance in                                                           Survey                                 Strategic Direction
          “achieving the
          highest standards in
          safety and security as
          excellent, very good,
          or good
          Police & Fire          CALEA       CALEA        CALEA        CALEA       Commission on      Every 3 Years
          Accreditation          Gold        Gold         Gold         Gold        Accreditation for  Current
          Status of              Standard    Standard     Standard     Standard    Law Enforcement  Period: 2021
          accreditation through                                                    Agencies
          established law
          enforcement and fire    CFAI       CFAI         CFAI         CFAI        Commission on      Every 5 Years
          protection programs
                                 Accredited  Accredited  Accredited  Accredited  Fire Accredita-      Current
                                 Agency      Agency       Agency       Agency      tion International  Period: 2020

          Fire ISO Rating        ISO 1       ISO 4        ISO 4        ISO 1       Texas              Around Every
          Insurance Service                                                        Department of      10 Years
          Office (ISO)                                                             Insurance          Current
          assignment for                                                                              Period: 2014
          Public Protection
          Classification rating
          (1 highest rating -10
          lowest rating)

          NIBRS Crime Rate       Persons     Previous     Previous     Persons     City of Southlake  Annual
          Crime incident         < 4.0       data         data         3.23        CAD/RMS            Current
          data per thousand      Property    unavailable  unavailable  Property                       Period: 2022
          for crimes against     < 17        transi-      transi-      16.2
          persons, property,     Society     tioned  to   tioned  to   Society
          and society            < 6.0       NIBRS in     NIBRS in     5.8
                                             FY 2022      FY 2022

          Fire Dept. CPR Save    > 12.4%     29%          20%          33%         City of Southlake  Annual
          Rate                                                                     ESO and Local      Current
          Percentage of                                                            Hospitals          Period: 2022
          patients who survive
          cardiac events due to
          CPR
          Fire Dept. ST          < 40.00     37.88        24.00        22.17       City of Southlake  Annual
          Elevation              minutes     minutes      minutes      minutes     ESO Data and       Current
          Myocardial Infarction                                                    Local Hospitals    Period: 2022
          Time required to
          assess, transport
          patient with STEMI-
          type heart attack

          School Safety          1:500       1:587        1:592        1:472       CISD and           Annual
          Officer to student                                                       Southlake Police   Current
          ratio                                                                    Department         Period: 2022




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