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Business Plan




                                 Culture/Recreation/Education Scorecard


                                                                     FY 2021    FY 2022     FY 2023     FY 2024
              Dept.                     Key Measures                 Actual      Actual    Estimate     Target

             Parks       Citizen satisfaction with quality of parks and
                          recreation programs and classes [annual survey]   83%      86%         81%        90%
             Parks       Quality of programs and services                99%      91.25%         95%        95%
             Parks       Quality of facilities                           98%         91%         96%        95%
             Parks       Participation in programs and classes        204,078     190,544    125,000     150,000
             Parks       Camp Participation                             4,161       5,271      5,000       5,000
             Parks       Swim Lesson Participation                      3,208       1,784      1,500       3,500
             Parks       Outdoor Pool Admissions                         92,072    66,565    100,000     100,000
             Parks       Rounds of golf played                        130,478     126,450    123,000     123,000
             Parks       Rentals (Lake Room, Bob Duncan, Rec Centers,
                         Pavilions, Aquatics)                          12,504      14,960     14,500      14,500
             Parks       Number of unplayable golf days (Mon-Thurs)     57.25       33.66         33         33
             Parks       Number of unplayable golf days (Fri-
                         Sun/Holidays)                                  30.75       25.74         25         25
             Parks         Recreation Memberships Sold – Gold Package   New
                                                                     Measure
                                                                    in FY 2022     14,258     11,000      11,000
             Parks       Recreation Memberships Sold – Green Package   New
                                                                     Measure
                                                                    in FY 2022   25,160       20,000      20,000
             Parks       Recreation Memberships Sold – Blue Package   New
                                                                     Measure
                                                                    in FY 2022   8,371         8,000       8,000
             Parks       Travel time to the facility was convenient and
                         reasonable (percent satisfaction)          New Measure in FY 2023       90%        90%








































             FY 2024 Adopted Budget and Business Plan                                        77                                                                City of Arlington, Texas
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