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Internal Service Funds
INFORMATION TECHNOLOGY: Enrique Martinez, Chief Information Officer
Department Narrative Business Plan Goals and Objectives
The Information Technology Department is • Goal: Ensure Availability of Information, Programs, and City Services
dedicated to being a trusted partner with our o Objective: Provide for the Efficient Access and Appropriate
City departments in delivering exceptional Management of the City’s Data
services for our customers. This will be o Objective: Implement New Technology
achieved by maintaining a customer-centric o Objective: Increase Convenience for the Customer
focus, investing in value driven projects,
establishing a continuous improvement Budget Highlights
support model, promoting workforce • New Customer Support Analyst $85,991 (Offset)
development, providing support and ensuring • New Systems Account Administrator $107,552 (Offset)
continual functional utilization of technology • New Fiber and Structured Cabling Specialist $107,552 (Offset)
systems, and services to meet our City • New Information Security Analyst II $123,588 (Offset)
Council Priorities.
• Enterprise IT Projects $3,598,710
o FY 2023 Projects Carry-forward
At A Glance o PDS – Document Management Improvement
• 67 Authorized Positions o PDS – Permitting Solution, Amanda Replacement
• Budget Break Down o APD – Electronic Security (Access Control)
Personnel Services $9,016,109 o PW – Signal System Upgrade Analysis
Operating Expenses 12,518,731 o PDS – ArlingtonPermits.com Enhancements Phase II
Capital Outlay 1,308,174 o MC – Online Jury Module
Total $22,843,014 o APD – Brazos Modules Projects
o PDS – Special Events Permitting Solution
o Governance Projects Contractor Funds
• One-time Funding for Kronos Replacement $361,000
• One-time Funding for Cybersecurity Risk Assessment $150,000
• Increased Recurring Funding for Software Maintenance and Licenses
Cost Increase $321,608 (Partially Offset)
• Increased Recurring Funding for Kronos Replacement $120,000
• Increased Recurring Funding for Access Control System Support
$50,000
FY 2024 Adopted Budget and Business Plan 213 City of Arlington, Texas