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ADOPTED | BUDGET

Communications

Top Performance Metrics

FY20/21 FY21/22 FY22/23 Target /
Performance Metric
Actual Revised Estimate Goal

# of social media followers on City Hall Facebook, Twitter and
Nextdoor pages

# of NRH government meetings broadcast on cable TV and
44 49 44 44
internet

Cost per piece for producing, printing and mailing quarterly city
$0.31 $0.35 $0.37 $0.37
newsletter.

% of residents who say they get enough information about city
n/a 84 86 90
programs and services, per the citizen survey. (2021 survey)

% of residents who rated the sense of community in NRH as
n/a 66% 70% 75%
excellent or good (2021 citizen survey) 35,439 48,394 50,000 53,000 Goals & Measures

Notes:

191 NRH | TEXAS