Page 140 - CityofMansfieldFY23Budget

Department Name:
City Manager's Office

Mission Statement:
The mission of the City Manager's Office is to manage and direct the business of the City and the legislative policies established
by City Council.
Services Provided:
1. Manages the day-to-day operations of the various City Departments and Staff.
2. Directs the delivery of services and executes all City policies and ordinances.
3. Guides all goals and strategies of the City's operations, including future development and the expansion of services.

CITY COUNCIL’S STRATEGIC PRIORITIES N O R T H

Noteworthy Organizational Remarkable Together Healthy
Essentials Excellence Experiences as One Economy
Consistently Strong team Distinctive Create Sustainable assets,
high-quality and internal services and community financial strength &
services culture amenities connections growth

N O R T H
Goal #1 ● ● ● ●

Direct and maintain an effective service organization with high productivity, quality of service and best value to all citizens.

Objectives
1. Provide internal support through daily management and direction.
2. Maintain and motivate an experienced and knowledgeable staff.
3. Structure the service organization for maximum effectiveness.

Actual Actual Budget Budget
Performance Measures 2019-2020 2020-2021 2021-2022 2022-2023
City-wide Staffing 481 423 512 534
New Positions Budgeted 25 -58 18.5 22

N O R T H
Goal #2 ● ●
Support the strategic functions and planning of the City Council by providing effective and transparent communication regarding
organizational and service programs to all staff, council members, and the community.
Objectives
1. Provide monthly financial reports and agenda support information to City Council and management departments in order to make the
necessary policy decisions.
2. Provide citizen access to City government utilizing the City website, Notify Me, Newsletters, Mansfield Emergency Alert System, and
City social channels to enhance communication.
3. Provide capital and operational updates on a regular basis utilizing the City website, citizen newsletter and other media to provide
information to all citizens.

Actual Actual Budget Budget
Performance Measures 2019-2020 2020-2021 2021-2022 2022-2023
Citizen Satisfaction Surveys 0 1 0 1
Average monthly reach for social media posts - - 6,120 6,500
Hits to city website (monthly) - - 22,200 25,000

136