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General Fund
Information Technology Solutions
DEPARTMENT SUMMARY
Change from FY2022
FY2021 FY2022 FY2022 FY2023
Adopted
Final Adopted Adjusted Adopted Amount %
Intergovernmental 670,913 - 673,374 - - 0.00%
Charge for Service 12,603,377 12,188,589 12,188,589 - (12,188,589) -100.00%
Other 102,217 - - - - 0.00%
Revenue $ 13,376,507 $ 12,188,589 $ 12,861,963 $ - $(12,188,589) -100.00%
Salaries & Benefits 18,073,772 18,785,523 18,785,523 - (18,785,523) -100.00%
Gen Operating & Maintenance 19,883,322 22,551,541 22,551,541 - (22,551,541) -100.00%
Transfer Out & Other 5,239,447 5,001,139 5,674,513 - (5,001,139) -100.00%
Contra Accounts (27,426,542) (28,800,247) (28,800,247) - 28,800,247 -100.00%
Expenses $ 15,769,999 $ 17,537,956 $ 18,211,330 $ - $(17,537,956) -100.00%
2022 2023 Change
Fund AP FTE AP FTE AP FTE
General Fund 158.00 156.98 - - (158.00) (156.98)
Total 158.00 156.98 - - (158.00) (156.98)
DEPARTMENT PURPOSE AND GOALS
The Information Technology Solutions (IT Solutions or ITS) Department provides for the management of the City’s
information technology infrastructure, systems and services.
IT Solutions is responsible for coordinating all information technology resources to support the strategic vision of
the City of Fort Worth by providing quality service to the community. This coordination of technology is
accomplished through services such as planning and project management, administrative support, technical
services, software application development and acquisition, and telecommunications.
All City departments are customers of IT Solutions. ITS receives the bulk of its revenue from the allocations made
to these customers. The Department’s expenditures include personnel costs, operating supplies,
contractual/consulting services, licensing, maintenance and equipment such as servers, hardware and software.
IT Solutions operates and maintains the Fort Worth Regional Radio System. The system supports more than
39,000 subscribers throughout more than 168 jurisdictions. Revenue from this system offsets annual operating
costs.
IT Solutions is organized into the following functional areas/bureaus: Infrastructure, Applications and Project
Management, and FERS.
The Infrastructure Bureau consists of the following divisions: Platform Technologies, Network Services, Data
Center Operations and Support Services. Platform Technologies provides server and storage operations and
supports email administration. Network Services operates and maintains the City’s data network and telephone
systems. Data Center Operations provides 24/7 support and monitoring of all of the City IT systems and
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