Page 142 - FortWorthFY23AdoptedBudget

General Fund

Summary of Services and Performance Measures

FY21 FY22 FY23
Key Measures Actual Actual Target Desired Level

Employee Health & Well-Being
Offer employees/retirees opportunities to improve their quality of life through the Health Challenge Program. Oversee the Employee
Wellness Program, Employee Assistance Program, Obesity Treatment Program, and CDL Program.

Health plan members complete all 3 Virgin Pulse
requirements (%) 90% 90% 90% 90%

Utilization of the Employee Assistance Program (%) 9% 18% 11% 11%
New Leave Requests for ADA and FMLA (#) - - Actual Actual

Benefits & Insurance
Oversee competitive health and life insurance plans and supplemental benefit programs to increase employee productivity, lower
absenteeism, retain top performing employees, and improve recruiting. Provides oversight of a full range of competitive benefit
programs, such as supplemental life, long-term disability, retirement savings, dental, flexible/health spending accounts, and voluntary
benefits.
Annual % change in incurred claim cost less than
regional trend (Medical) 2% 12% < Regional Trend < Regional Trend

Annual % change in incurred claim cost less than
national trend (Medical) 2% 12% < National Trend < National Trend
Annual % change in incurred claim cost less than
regional trend (Pharmacy) 2% 13% < Regional Trend < Regional Trend
Annual % change in incurred claim cost less than
national trend (Pharmacy) 2% 13% < National Trend < National Trend

Employee Relations
The Employee Relations Section conducts neutral investigations of disciplinary appeals and complaints based on discrimination and
retaliation, coordinates defense of unemployment insurance claims, administers the EthicsPoint hotline, conducts training for new
employees, Human Resources Coordinators and Medical Records Custodians across the organization, and provides guidance on and
updates the City’s Personnel Rules and Regulations.

Step 1b disciplinary appeal decisions are issued
within 25 business days. 90% 100% 90% 90%
Time to complete employee complaint investigations 60 Days 60 Days 60 Days 60 Days

Labor Relations
Coordinates negotiation and administration of the City’s labor contracts. Maintains civil service employee files and Civil Service
Commission rules and records; facilitates Civil Service Commission meetings and hearings; and liaisons with the Commission
members. The section reviews civil service hiring decisions for the Police Department pursuant to the city’s Meet and Confer
Agreement, and is responsible for the Police and Fire Personnel Rules and Regulations.

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