Page 139 - FortWorthFY23AdoptedBudget
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General Fund
Summary of Services and Performance Measures
FY21 FY22 FY23
Key Measures Actual Actual Target Desired Level
First Responder Services
From 43 fire stations located throughout the city, provide first responder services for all hazards and medical emergency calls.
Fire turnout time 80 seconds or less 90% of the time 91.9% 90.5% 90% 100%
EMS turnout time 60 seconds or less 90% of the time 78.2% 73.1% 90% 100%
Fire & EMS travel time 4 minutes or less 90% of the 37.6% 40.3% 90% 100%
time
Residential structure fires contained to the room of 50.9% 53.2% 55% 100%
origin 55% of the time
Emergency Management
Special Needs Assistance Program (SNAP) is an emergency preparedness database available to any resident of North Central Texas,
adult or child, who may have an access or functional need that would require assistance before, during or after an emergency or local
disaster. FortWorthTexasAlerts is a communication platform that connects public safety to the communities that they serve, allowing
communication through text, email, and voice messages. It replaced the NIXLE platform in January 2020. Preparedness and response
capabilities are maintained and enhanced when responsible staff train and exercise together on an ongoing basis.
Participants in SNAP 6,607 7,029 7,000 7,000
Conduct a minimum of 5 (discussion or operations 3 4 5 5
based) EOC exercises annually
Offer a minimum of 5 EOC team specific training 3 6 5 5
sessions for EOC staff annually
Increase participation in FortWorthTexasAlerts to 157,278 293,340 300,000 300,000
300,000. (System replaced NIXLE in January 2020.)
Fire Inspections
Maintain annual number of commercial inspections performed
# of commercial fire inspections completed 3,785 5,168 7,500 7,500
Fire Ivestigations
Arson cases cleared
Percentage of arson cases cleared 34.0% 33.5% 30.0% 30.0%
Emergency Call Center/Dispatch
Answer 911 calls for emergency assistance and dispatch appropriate Fire Department response teams.
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