Page 149 - FortWorthFY23AdoptedBudget
P. 149

General Fund





            Summary of Services and Performance Measures


                                                          FY21           FY22            FY23
            Key Measures                                 Actual          Actual         Target      Desired Level


            Customer Engagement

               Reducing barriers to access, expanding the Library's reach, and evolving services beyond buildings.
            Increase number of programs offered by 10%    1,041          4,624           5,086          5,086
            (includes in-person and virtual)
            Increase number of in-person visits to libraries by 5%  505,886  980,018   1,029,019      1,029,019
            Increase number of new library cards issued by 5%  14,261    20,478         21,500          21,500



            Arts & Culture
               Contributing to the City's thriving arts scene while celebrating the past and embracing the future.

            Promote local music through increased use of the
            Amplify817 service (downloads + streams)      7,236          11,138         12,200          12,200

            Number of local history and genealogy programs
            offered systemwide (benchmark in FY2023)       N/A            N/A            N/A             N/A


            Education & Growth
               Enriching individual growth through fun and enjoyable learning opportunities.

            Maintain use of Linked-in Learning online courses  10,677    29,954         30,000          30,000
            Increase use (checkouts) of children's kits for interactive
            learning at home.  Examples of kits include:  Baby   660     4,865           5,600          5,600
            Bags, STEM , STEAM , robots, and phonics

            Increase number of students registered in Spanish GED
            classes by 25%                                 N/A             19             24             24


            Books & Reading
               Cultivating a community of readers and serving as the literary hub for the City.

            Increase checkout of library materials by 15%  2,964,030    3,577,836      4,114,511      4,114,511

            Increase registered reading challenge participants  5,620    5,182           8,000          8,000


            Community Vitality
               Nurturing economic development, entrepreneurship, and opportunity for all.









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