Page 158 - City of Watauga FY22 Adopted Budget

GENERAL FUND

DEPARTMENT: ADMINISTRATION
DIVISION / ACTIVITY: HUMAN RESOURCES – FUND 01-011
LOCATION: HOURS OF OPERATION:
7105 Whitley Road Monday – Friday 8:00 A.M. – 5:00 P.M.
Watauga, Texas 76148 As needed for accidents, Worker’s
Phone Number: 817-514-5819 Compensation, and all other employee
assistance as requested.
MISSION / PROGRAMS / SERVICES:
The Human Resources Department is responsible for the following core services: Professional
Development and Performance Management, Employee and Labor Relations, Risk
Management, Compensation and Benefits and Workforce Planning. These include, but are not
limited to: Recruitment, On-boarding, Workers’ Compensation, Unemployment Claims, Job
Descriptions, Benefits, Employment Verification, Retirement, ADA, COBRA, FMLA,
Performance Evaluations, Training, Workers’ Compensation, Safety, Compliance with Local
Government Code Chapter 143 for Firefighters and Police Officers, Meet and Confer
Negotiations, Personnel Records Management and recommending action on complex
personnel issues including disciplinary issues and termination.

The Human Resources Department is committed to delivering the highest quality of service to
all departments, employees, applicants and citizens. It supports the City of Watauga through
recruitment, training and retention of a diverse and high performing workforce and management
of employee benefits and compensation. Our goal is to make Watauga A Great Place to Work.

FY2020-2021 HIGHLIGHTS/ACHIEVEMENTS:
• Continued implementation of procedures and policies in response to COVID-19
• Began monthly Employee Focus Group Meetings
• Developed and distributed Total Compensation Statements for employees
• Created Succession Planning Program (LEAD – Leadership, Education &
Development)
• Conducted an Employee Survey
• Adopted/revised new policies: 8.03 Sick Leave, 7.07 Telecommuting, 10.09 Drug and
Alcohol Workplace
• Coordinated city wide Cyber Security and Customer Service Training
• Revamped recruiting efforts by participating in Virtual Job Fair, placing advertisements
on bus benches/electronic signs, and hosting a Hiring Event
• Implemented Phase1 of the Employee Leave Management Program
• Introduced National Public Pension Fund Association, new 457b deferred
compensation vendor, offering lower rates for employees
• Renewed Meet and Confer Agreement between the City of Watauga and Watauga
Firefighters’ Association (2021-2024)
FY2021-2022 GOALS/ OBJECTIVES:
• Complete Phase 1 of Employee Leave Management Program
• Continue archiving employee personnel files into Laser Fiche
• Begin E-Forms Conversion Project which will convert paper-based forms
• Conduct a Compensation Study
• Create a Resiliency and Peer Support Program
MAJOR BUDGETARY ISSUES AND OPERATIONAL TRENDS:
High dollar insurance claims may result in an increase in health insurance premiums.
Challenges in recruiting may result inability to fill positions for an extended period of time.
Overall risk pool increases in workers’ compensation coverage rates due to law enforcement,
errors & omissions and COVID-19 claims may affect the City’s rate

149