Page 133 - City of Mansfield FY22 Operarting Budget

OFFICE OF STRATEGIC INITIATIVES AND PERFORMANCE MANAGEMENT

MISSION STATEMENT:

The mission of the Strategic Initiatives and Performance Management Office, formerly
known as the City Manager’s Office, is to manage and direct the business of the City
and the legislative policies established by City Council.

Services Provided
• Manages the day-to-day operations of the various City departments and staff.
• Directs the delivery of services and executes all City policies and ordinances.
• Guides all goals and strategies of the City's operations, including future City development and the
expansion of services.

Accomplishments in FY 2020-2021
• Presented a balanced budget that included a tax decrease and homestead exemption, additional
public safety staff, city-wide Wi-Fi in the parks, new departments and programs, and a cost-of-
living adjustment for employees.
• Reduced duplication of services and consolidated the Law Enforcement Center into a City Jail.
• Restructured the employee health insurance plan to offer more options to the employee group and
provide cost savings for the City.
• Received bond rating upgrades for Drainage Revenue and the Water/Sewer fund.
• Improved the General Fund fund balance to over $21M.

FY 2021-2022 Goals and Objectives

1. Direct and maintain an effective service organization with high productivity, quality of service and best
value to all citizens.
• Provide internal support through daily management and direction.
• Maintain and motivate an experienced and knowledgeable staff.
• Structure the service organization for maximum effectiveness.
• Maintain a high credit rating of AA and AAA.

2. Support the strategic functions and planning of the City Council by providing effective and transparent
communication regarding organizational and service programs to all staff, council members, and the
community.
• Provide monthly financial reports and agenda support information to City Council and
management departments in order to make the necessary policy decisions.
• Continue to support the growth and training of additional staff in best practices regarding
communication, marketing, and transparency.
• Provide citizen access to City government utilizing the City website, Notify Me Newsletters,
Mansfield Emergency Alert System, and City social channels to enhance communication.
• Provide capital and operational updates on a regular basis utilizing the City website, citizen
newsletter and other media to provide information to all citizens.

3. Provide for the maximum effective and efficient utilization of all resources through budgeting and
strategic planning.
• Analyze, monitor and modify the Strategic Plan in combination with the City’s Master Plans.
• Maximize revenue and improve cost efficiencies via tracking, reporting and innovative reasoning.
• Present a balanced budget and develop service program recommendations.

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