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INFORMATION TECHNOLOGY FUND

GEOGRAPHIC INFORMATION SERVICES DIVISION

(119-18-183)

DEPARTMENT DESCRIPTION:
The Geographic Information Systems (GIS) division is under the general direction of Information Technology Director. GIS
provides a common unified vision and establish a mutual framework for city departments to efficiently and effectively use GIS
technology. GIS provides geographic information and geographic data management services to all City departments. The
City's GIS operates to help analyze City infrastructure and assist citizens and employees in making informed decisions
regarding existing conditions and future needs. The GIS division supports Property Assessment, Public Safety, Economic
Development, Permitting, Capital Improvements, Environment, Transportation, Public Works Asset Management, and many
other issues related to City government. Specific services include system integration strategies, software and data needs
analysis, software support, data analysis, data conversion, map production, interactive map web pages, and spatial database
management.

DEPARTMENT/DIVISION GOALS:
1. Promote GIS technologies to help with analysis and decision making.
2. Provide users with easily accessible information in a common format.
3. Cost effective and sustainable use of GIS technology.
4. Integration of GIS with other core business processes.

DEPARTMENT/DIVISION OBJECTIVES:
1. Manage a centralized GIS database management system to ensure data integrity, accuracy and reliability of citywide
infrastructure.
2. Implement web technologies to provide end users with readily available data and tools.
3. Increase productivity and work efficiency by providing effective GIS solutions to streamline City processes in and between
departments.
4. Standardized methodologies and techniques in GIS for a successful integration with other products.
5. Extending GIS services to increase citizen engagements, by providing easy to use platform that enables the city to
communicate more effectively with the communities.
6. Regional coordination initiatives to produce cost savings, public safety benefits from large data acquisitions.

SERVICE LEVEL ANALYSIS:
FY 2021-22
FY 2019-20 FY 2020-21 FY 2020-21 Adopted
SERVICES PROVIDED Actual Budget YE Proj. Budget
Web GIS Users 115 125 125 130
Advanced GIS Users performing Analysis 15 15 15 20
and developing detailed maps
Lucity Mobile Users 12 15 15 25
Lucity Desktop Users 8 8 8 8
GIS Layers 200 225 250 325
GIS Web Services 300 325 400 450
Public Safety GIS Layers & Map Services 8 8 12 20
Westlake Fire Dept GIS Layers & Map 5 5 8 1 0
Services
Roanoke Fire Dept GIS Layers & Map 5 5 5 5

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