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Business Plan Return to Table of Contents
Return to Table of Contents

Culture/Recreation/Education

Goal 1: Provide Activities, Educational Opportunities,
and Services that Meet the Needs of the Community
Objective 1: Develop and Implement Programming Based on the Needs of the Community
Project Performance Measure(s) Department(s)
Core Implement Library Three‐Year Citizen satisfaction with overall library Library
CRE Strategic Plan services
1.1.6
Summary:

The Strategic Plan is designed to position the Library as a Library Services Overall Rating
relevant public service organization incorporating services Citizen Satisfaction Survey
and programs to improve the quality of life of Arlington 100%
residents and library users for the next three years. A
96% 99%
comprehensive approach and communication strategies 92% 92%
will inform and involve all levels of the library team to 80%
support a unified direction and gain the support of the
guiding initiatives outlined in the new plan. The Library 60%
will utilize various channels to brand and communicate the
new strategic plan to elevate the library’s presence and
40%
visibility to the community. Initiatives undertaken to
support this project will include alignment with Council
priorities, Library Advisory Board input, staff and 20%
leadership feedback and community engagement. The
strategic plan goals aim to create places and experiences 0%
for our users and to make meaningful connections through
FY 2018 FY 2019 FY 2020 FY 2021 FY 2022
engagement and partnerships in our community.

FY 2022 Adopted Budget and Business Plan 100 City of Arlington, Texas