Page 220 - Manfield FY21 Budget
P. 220

Performance Measures
                   •  Promote Mansfield via social media posts, website news stories, and media placement.
                   •  Create advertising and promotional materials specific to Historic Downtown.
                   •  Develop an employee intranet site to improve internal communications.


                                                           Actual       Actual       Budget        Budget
                Commnications & Marketing                 2017/2018    2018/2019    2019/2020     2020/2021
                Demand
                  Communications & Marketing Team meetings                            6  7    7            7
                 City Council/Public Meetings                                  34                        29                        40                          35


                 City Staff                                                 538                      524  551.75  493.75

                 City Website Page Views (annually)            2.4M          2.0M         1.08M        1.32M
                Workload
                 Social Media Posts                                           696  1,050    800         1,000
                 Special Event Participation                                    12  12       10           10
                Productivity
                 Video Projects Produced                                        5  4          3            4

                 Special Event Participation                                    12  12       10           10
                Effectiveness
                 Social Media Reach (avg monthly)                          3,890  3,715    3,950        4,100

                 Hits to City Website Homepage (monthly)                 63,900  65,230   90,000      110,000
                 Social Media New Likes (monthly)                           388  392        425          465



               Measurable Outcomes:
                   •  Add 2,500 social media followers in FY 2020-2021.
                   •  Updated Crisis Communications Plan.
                   •  Successful implementation of an employee intranet.


                Communications & Marketing  Actual       Actual        Budget        Budget       % Change
                Summary                  2017-2018      2018-2019     2019-2020     2020-2021     2020-2021
                Personnel Services    $                    258,374  $                      257,276  $                      277,985  $                      321,334  15.59%


                Operations                                      35,630                          47,763                            33,752                            40,847  21.02%
                 Total                $                    294,004  $                    305,039  $                    311,737  $                      362,181  16.18%





                     Communications & Marketing      2018-2019     2019-2020    2020-2021    2020-2021
                     Full Time Equivilent Positions   Budget        Budget       Budget       Change
                     Communications Director             1            1            1
                     Graphic Designer                    1            1            1
                     Total                               2            2            2             0









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