Page 283 - Hurst Budget FY21

CITY OF HURST

INFORMATION SERVICES 0329 INFORMATION
FUND FISCAL SERVICES SERVICES

MISSION STATEMENT

The City of Hurst develops and implements plans to invest in Information Technology that
provides better services to internal and external customers.

DIVISION DESCRIPTION

The Information Technology Division is responsible for developing, implementing, purchasing and
maintaining information technology within the city. It is the objective of the Information Technology
Division to help each city division provide better services to internal and external customers
through the use of existing and new technology. Information Technology assists all city divisions
in identifying how through the use of new technology they can achieve those goals. Information
Technology through a collaborative committee oversees the strategic planning process that is
used for implementing new technology and replacing obsolete equipment. The purchasing
function for equipment and software is centralized through the Information Technology Division
as is the installation and maintenance of all computer equipment and software. The Information
Technology Division is also responsible for the installation and operation of the city’s
telecommunication, building access and CCTV systems.

PRIOR YEAR RESULTS & ACCOMPLISHMENTS

 Continues its equipment replacement program.
 Continues to work with Building Inspections/Code Enforcement to overhaul their
enterprise system.
 Implemented cybersecurity training required by new state legislation for all city
employees who have access to city databases.
 Upgraded all of its desktop systems from Windows 7 to Windows 10.
 Finalized the upgrade of Rectrac from 3.1.0 to 3.1.10.
 Completed a Wi-Fi overhaul at the Hurst Conference Center.
 Installed a new internet connection and Wi-Fi at the Brookside Convention Center.
 Updated the Fire department Lifepaks to 4G LTE modems.
 Installed new cameras at the Fleet services center.
 Replaced and upgraded the city’s Active Directory Infrastructure.

FUTURE INITIATIVES

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