Page 170 - Colleyville FY21 Budget

5-Year + Outlook

Finance Administration
Finance will continue to strive for high standards of fiscal responsibility through adhering to
the reporting standards set forth by the Governmental Accounting Standards Board, as well
as applying best practices laid out by the Government Finance Officers Association (GFOA).
To that end, staff will continue to apply for GFOA awards in financial reporting.
Holding transparency and communication as crucial values, the finance staff will work to
ensure all monthly and quarterly reports present the city’s position in a clear, concise format.
Additionally, staff will work with OpenGov, the city’s vendor for online transparency, to create
informative, value-added reports for Council, staff, and all citizens of Colleyville on an ongoing
basis. These reports will be available to access on-line and in real-time.
Finally, the Finance Department has taken over the City’s annual budget process for the FY21
budget. Staff strives to maintain the City’s high standards for this process, taking care to lay
out long-range forecasts and act as advisor and facilitator between departments, City
Management, and Council. Finance staff will also make sure Colleyville’s tax rate setting
process adheres to the State’s regulates as well as Colleyville’s history of public transparency.

Utility Billing
The Utility Billing staff will continue to utilize new, automated processes to become more
efficient. The department has recently implemented a citizen self-service portal to allow
customers to view their account information and manage their account on line. This will
allow the customer to access historical consumption usage, current and past due billing
history. Citizens also have the option to request electronic billing, text notifications, and
have the capability to make online payments.

168