Page 178 - City of Bedford FY21 Budget

Fund: General
Department: Development
Division: Neighborhood Services

PERFORMANCE MEASURES

ACTUAL TARGET PROJECTED TARGET
Indicator
18/19 19/20 19/20 20/21
INPUTS
Neighborhood Services Manager 1 1 1 1
Neighborhood Services Supervisor 1 1 1 0
Neighborhood Services Officers 4 4 4 4
Neighborhood Services Admin 1 1 1 1
Neighborhood Services Senior Officer 0 0 0 1
OUTPUTS
# of Violations 2,801 3,000 2,900 3,500
# of Signs Picked Up 1,000 1,000 1,280 1,500
# of Follow-ups 2,735 3,000 2,900 3,500
% of Face-to-Face Interactions NM NM NM 80%
EFFICIENCY
Division Budget as a % of General Budget 1.02% 1.49% 1.44% 1.50%
# of Corrected Violations 2,215 3,000 2,148 3,465
# of Citations 64 150 70 350
EFFECTIVENESS & OUTCOMES
% of Total Compliance 90% 90% 97.54% 99%
% of District 1 Compliance NM 99% 98.45% 99%
% of District 2 Compliance NM 99% 98.55% 99%
% of District 3 Compliance NM 99% 98.82% 99%
% of District 4 Compliance NM 99% 98.51% 99%
% of Complaints Initiated by Officers vs. Public Initiated 57% 70% 60% 70%
# of Volunteer Hours NM NM NM 120

NM - New Measure 150