Page 176 - City of Bedford FY21 Budget

City of Bedford
Program Summary
FY 2020-2021

Fund: General
Department: Development Division: Neighborhood Services

PROGRAM DESCRIPTION

Neighborhood Services Division (NSD) is responsible for addressing nuisance and property standard violation of the Code of Ordinance.
This enforcement of the Code is to provide residents and business a safe and healthy community. These violations include, but not
limited to: high grass and weeds, trash and debris, dilapdated fences, unlawful dumping, un-permitted signage, and "junk" motor
vehicles. The main goal of enforcement is to gain compliance of the Code through Engagement, Education, and Empowerment by
cooperative efforts, follow-ups, and legal procedures when necessary. This is all done in an effort to preserve neighborhood integrity
and to sustain property values.

FY 2019-2020 HIGHLIGHTS

∗ Transitioned from Police Department to Development Department.
∗ Tracking of new performance measures for FY 2020-21 Budget.
∗ Conception of Bedford Urban Revitalization Program (BURP), Bedford Helping Bedford (BHB) program, Community Service Program,
and Bedford Neighborhood Coalition.

FY 2020-2021 DIVISIONAL GOALS
(AS RELATED TO COUNCIL STRATEGIC FOCUS AREAS)

Revitalization
∗ Implementation of Bedford Urban Revitalization Program (BURP) to identify and address quality of life issues and property values.
Economic Vitality
∗ Implementation of Bedford Helping Bedford (BHB) program to garner citizen involvement in neighborhood revitalization.

Transformation
∗ Continued proactive efforts by the Neighborhood Services Division to address and resolve ordinance violations.
∗ Engage and educate residents who have repeated "code" issues and to assist in the reduction/eliminiation of repeat issues.

Organizational Excellence
∗ Ensure timely follow-ups to identify neighborhood violations 100% of the time.
∗ Maintain a 60%/40% division of NSD initiated violations versus those generated by the public.

Communicate & Engage with Citizens
∗ To create a partnership with the municipal court for a Community Service Program.
∗ Increased face-to-face interaction with residents and business owners.

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