Page 413 - FY 2009 Proposed Budget

Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 3: Increase Convenience for the Customer
Project Performance Measure(s) City Service Team (Department)
PTW Enterprise IT Project – APD Project Completion Shared Services (IT) and Neighborhood
1.3.7 Content Management/Citizen‐ Services (Police)
Facing Portal
Summary:
Milestone Target Date Status
The Arlington Police Department (APD) stores over 60 Charter Development
terabytes of unstructured data in the City’s file shares and Project Planning
the large and increasing volume of data is a challenge for Design / Develop
the department to maintain appropriately. Also, APD has Implementation / Go
hundreds of daily interactions with citizens and needs a Live
solution that allows citizens to easily upload digital media Project Close
evidence or documents related to incidents or cases.
Note:
The Police Department is seeking a software solution that This project was delayed due to the budgetary constraints
easily allows citizens to upload electronic content such as and impacts of COVID‐19 Pandemic.
documents, videos, and photos from computers and
mobile devices into a repository that can appropriately
manage digital media evidence. The project intends to
expand the City’s use of its enterprise content
management system, Laserfiche RIO, to the Police
Department. The software solution will alleviate the digital
evidence collection pain point for officers by significantly
modernizing the collection process and reducing the
amount of time the officer and citizens spend managing
digital evidence. The software solution will also
considerably improve the document management
capabilities of the department by providing tools for data
classification, retention schedules, electronic forms, full‐
text search and retrieval, and enhanced security and
repository structure.

Update:
Due to the COVID‐19 pandemic, this project was delayed
until further notice.

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