Page 167 - Southlake FY20 Budget

City Department Overview

ECOnOMIC DEVELOPMEnT & TOURISM

Department Scorecard

Previous Previous
Perspective Ref # Measure Current Measurement Target
Period Period
Q12 Survey: Q12 - This last year, I
4.3.3 have had opportunities at work to 4.38 4.08 4.64 > or = 4.50
learn and grow.
4.4 Recognize & reward high performers (L4)
Q12 Survey: Q04 - In the last seven
4.4.1 days, I have received recognition or 3.75 3.38 4.38 > or = 4.50
praise for doing good work
4.5 Empower informed decision-making at all levels in the organization (L5) > or = 4.50
Promote Learning & Growth 4.6 opinions seem to count. 4 4.12 4.43 > or = 4.50
Q12 Survey: Q07 - At work, my
4.5.1
4.36
3.83
3.63
Build a positive, productive & engaged workforce that supports the City’s mission and strategic goals
(EDL1) (L6)
Q12 Survey: Q00 - How satisfied are
you with the City of Southlake as a
4.6.1
place to work?

Q12 Survey: Q01 - I know what is
4.6.2 4.67 4.52 4.43 > or = 4.50
expected of me at work
Q12 Survey: Q05 - My supervisor,
4.6.3 or someone at work, seems to care 4.43 4.04 4.71 > or = 4.50
about me as a person
% workplan engagement initiatives
4.6.4 completed and meeting or exceeding 100% 100% 100% > or = 90%
KAI

DID YOU KnOW?

Southlake is home to more than 2,100 businesses with the
majority of those businesses being in retail, professional,
scientific and technology services, and health care
industries.

166 www.CityofSouthlake.com